The Security Officer - Complex provides a safe and secure environment for patients, visitors, employees, and volunteers. This position is typically located at acute care sites in metropolitan areas, which see a high volume of emergency department patients, typically with behavioral health units where the complexity of duties and scope of responsibilities and / or the likelihood of de-escalation are inherent. This role demands a high skill set in safety and security, with in-depth knowledge of de-escalation techniques, incident reporting, and investigation. The ability to work independently, anticipate interventions, and master de-escalation tactics is crucial for this role. The Security Officer – Complex must be vigilant, anticipating potential threats and mitigating risks through constant surveillance, ensuring the protection of the facility and its occupants. This work demands professionalism, precision, and an unwavering commitment to safety in an intense and dynamic environment.
Essential Functions
Operates and monitors security technology systems, including surveillance cameras, access control systems, and alarm systems. Ensures proper functioning and maintenance of security equipment.
De-escalation: Security officers use verbal and non-verbal strategies to calm individuals and resolve conflicts peacefully, minimizing the need for physical force.
Dealing with Violent Patients: They intervene to protect the safety of everyone involved when patients act aggressively or violently, including using physical restraints when necessary.
Regulatory Compliance: Ensuring compliance with regulations such as HIPAA when reporting crimes or incidents, disclosing only the minimum necessary information to law enforcement.
Bomb Threat/Suspicious Package Responses: Trained to respond to bomb threats and suspicious packages, following protocols to ensure the safety of the facility.
Participation in Drills: Engaging in exercises like infant abduction and active shooter scenarios to prepare staff for real-life situations.
Conducting Searches: Performing respectful and safe searches of patients and searching for narcotics, ensuring compliance with legal requirements.
Safety Inspections: Conducting inspections of walking surfaces, fire extinguishers, and overall facility safety to mitigate risks.
Parking Enforcement: Enforcing parking regulations to ensure safety and accessibility, focusing on enhancing the patient experience.
Investigations: Collaborating with HR and law enforcement to conduct investigations, following protocols for disclosing patient information, and ensuring facility safety.
Skills
Law Enforcement
Parking
Public Safety
Lockout Tagout
Fire Drills
Key Control
Exterior Design
Patient Transportation
Communication
Situational Awareness
Decision Making
Current Driver’s License (if applicable for the role).
Current Basic Life Certification (BLS) for healthcare providers or willing to obtain within 90 days of hire.
At least 21 years of age.
If located in the State of Montana Security Guard Licensure is required within 120 days of hire.
Preferred Qualifications
One-year previous law enforcement, corrections, public safety, military police or security experience.
Location:
Intermountain Health Intermountain Medical Center
Work City:
Murray
Work State:
Utah
Scheduled Weekly Hours:
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$20.45 - $27.04
We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.

Headquartered in Utah with locations in six primary states and additional operations across the western U.S., Intermountain Health is a nonprofit system of 34 hospitals, 400+ clinics, a medical group of more than 4,800 employed physicians and advanced care providers, a health plan division called Select Health with more than one million members, and other health services.
With more than 68,000 caregivers on a mission to help people live the healthiest lives possible, Intermountain is committed to improving community health, and is widely recognized as a leader in transforming healthcare. We strive to be a model health system by taking full clinical and financial accountability for the health of more people, partnering to proactively keep people well, and coordinating and providing the best possible care.
At Intermountain, every caregiver helps us fulfill our mission of helping people live the healthiest lives possible. Interested in joining our team? Check out our career website and apply today at https://intermountainhealthcare.org/careers/.