Job Description



Westover Hills Baptist Hospital Hospital is committed to providing exceptional patient care in a supportive and collaborative environment. As a member of our team, you will have the opportunity to work with advanced technology and be part of a healthcare community dedicated to making a positive impact on the lives of our patients.

At Westover Hills Baptist Hospital, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note Eligibility for benefits may vary by location and is determined by employment status

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The Security Officer 1 (Unarmed Security) are instrumental in maintaining a safe and secure environment for our employees, patients, physicians, students, vendors and visitors by monitoring and patrolling our facilities. Officers demonstrate exceptional customer service while providing assistance with disruptive incidents, emergency services, personal protection and traffic/parking control. Other related duties as assigned.

Responsibilities

OTHER POSITION REQUIREMENTS:

• Ability to perform continuous physical exertion activities (going up and down multiple flights of stairs, standing and walking for extended periods of time, carrying people in emergency situations, etc.), as needed. Must meet all physical requirements of the job. This could require an annual physical.
• Must be able to perform duties wearing personal protective equipment (Masks, gowns, security-related equipment, etc.), as required.
• Must be able to pass a pre-employment background check, as well as an annual background check.
• Effective written and oral communication skills a must (includes using proper grammar and spelling or report writing responsibilities)
• Effective interpersonal skills with ability to deal with all levels of personnel and the public in a professional and effective manner
• Ability to use initiative and independent judgment.
• Ability to frequently prepare written reports and provide quality customer service.
• Ability to handle both common and crisis situations, calmly and efficiently.
• Must wear issued Kevlar Vest under uniform shirt.
• Protect life, property, information and reputation by employing situational awareness; monitoring and securing designated entrances/exits; observing flow of employees, patients, physicians, students, vendors and visitors into the facility; verifying credentials and providing directions to authorized areas.
• Evaluate and respond in a timely manner to events and incidents in accordance to System policies.
• Provides exceptional customer service to staff, patients, visitors and physicians.
• Respond immediately, or as appropriate, to emergency/unusual situations including disturbances, disruptive employees, patients, vendors & visitors, fires and medical emergencies (i.e. including but not limited to restraining agitated patients in accordance with Tenet Corporate Security and facility policy).
• Prepares and submits all required incident documentation according to Tenet Corporate Security and facility policies and procedures.
• Maintains an in-depth knowledge of all security orders, written and oral, pertaining to assigned duties, as well as working knowledge of regulatory requirements needed for position.
• Control and regulate pedestrian and vehicle traffic, when volume and events require, in an orderly and safe manner.
• Enforce facility access control policy and parking regulations.
• Provide safety escorts and assistance to employees, patients and visitors.
• Patrols and protects the facilities by foot and/or vehicle to detect or prevent illegal/unauthorized activities.
• Prevent/report all violations of security and safety rules and regulations utilizing identified Tenet Corporate Security processes.
• Respond to protective alarm signals or other unusual/suspicious activities.
• Other duties as assigned.

Qualifications

MINIMUM EDUCATION: High school graduate or GED required or equivalent combination of education and experience

MINIMUM EXPERIENCE: Two to three years in a security role, law enforcement or military background.

REQUIRED CERTIFICATIONS/LICENSURE: Requires the ability to obtain, and maintain, appropriate state license/certifications for this position.

• Level II Noncommissioned Security Officer with the Texas Commission on Private Security within 60 days of hire
• Must maintain a valid state driver’s license.
• Must have active healthcare provider Basic Life Support on hire (ARC or AHA); however, must have AHA Healthcare Provider BLS within 60 days of hire.
• Non-Violent Crisis Intervention (NVCI) within 60 days of employment or transfer date into the department

PREFERRED CERTIFICATIONS/LICENSURE:

• Texas Security Officer Commission Level III

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Organization Description

Baptist Health System has more than 120 years history of caring for our community and making a positive difference. Our system of care includes six full-service hospitals, a specialized childrens hospital with a dedicated pediatric emergency unit, a comprehensive cancer care network, fitness and rehabilitation centers, a physician network, imaging centers, ambulatory services and the Baptist School of Health Professions. Wherever you go in the Baptist Health System, youll find that we have the same goal to help people achieve health for life through compassionate service inspired by faith. Join our team!

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Tenet participates in the E-Verify program. Follow the link below for additional information.
E-Verify: http://www.uscis.gov/e-verify
The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.

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