Job Description

The Security Officer inspects, monitors, controls, and patrols work sites, an assigned facility, and/or people, and may be expected to collect and complete paperwork. Maintains security at all hospital outlets. May conduct safety inspections. The position relies on guidelines and some experience and judgment to complete job and works under general supervision.

1. Customer Service: This will have been satisfactorily performed when...
   1. Persons/property are escorted to desired destination, when monies, documents or safety of person or property are of concern.
   2. Any person on grounds or building needing directions or information are assisted as evidenced by no more than 3 complaints per year.
   3. Security in-services either within the department or security's internal customers as requested are conducted according to set guidelines.
2. Emergency Response: This will have been satisfactorily performed when...
   1. Pedestrian and traffic activity in assigned areas are observed; parking protocols are enforced consistent with policy; and directions are provided to visitors.
   2. Potential hazards, unusual or suspicious circumstances are investigated and reported to Dispatcher and/or Supervisor at time of occurrence; Appropriate actions are taken as needed to correct the issue, 100% of the time.
   3. The officer acted as a liaison to local law enforcement, assisting with any request made, ensuring that policies are being followed and appropriate action is taken.
3. Patrol and Safety: This will have been satisfactorily performed when...
   1. All assigned property are patrolled on an hourly schedule; Dispatch is called when the patrol is initiated and completed as well as during additional patrol requests.
   2. Alarms and service requests are responded to immediately; Dispatch called and updated of situation within 10 minutes of call out.
   3. Doors and windows of buildings in assigned area are checked, ensuring sensitive areas are secure and reporting to Dispatch any area found open or in need of repair.
   4. All safety and security related policies and regulatory expectations are complied with, enforced, and documented.
   5. Security shift priorities are established by assigning zones/posts and/or additional patrol requests as needed. Assistance is provided as appropriate.
   6. Security Assessment, Risk Assessment, or any other tool utilized in identifying security high risk areas or potential safety hazards are completed by expected date.
4. Other Duties: This will have been satisfactorily performed when...
   1. Assigned inspections are completed and documented by the end of the shift, noting any issues discovered.
   2. All required departmental, organizational, or regulatory documentation are completed by the end of shift.
   3. Badging/Access control, CCTV system and any other related programs/software (dispatch log, e-mail, phone system) are operated correctly according to department procedures.
   4. Field Training is conducted for ALL new officers in the policies and protocols of the Protective Services Department; training is successfully completed and the required documentation proving officer competency is submitted to the manager within 5 days of completion and no later than 90 days of hire.
   5. Other duties are completed as assigned.

• High School degree or equivalent. No experience required 5 years of good driving experience: no more than 2 moving violations in the last 3 years and zero DUI convictions or reckless driving convictions; periodic motor vehicle/ driving record checks may be obtained throughout employment
• Requires a high school diploma or its equivalent
• None
• Interpersonal & human relations skills and oral & written communication skills
• Valid LA drivers license (or must obtain one within probationary employment period if coming from out of state)