Job Description

LOCATION: MCARTHUR GLEN - CHESHIRE OAKS

SHIFT PATTERN: 3 Week Rolling, 42 hours per week

PAY RATE: £13.10 per hour

We are seeking a professional, reliable, and customer‑focused Security Officer to join our established security team at Cheshire Oaks Designer Outlet, the UK’s largest open‑air retail destination, welcoming more than 8 million visitors each year. This is a dynamic and people‑focused role, ideal for individuals who thrive in a fast‑paced environment and take pride in maintaining a safe, welcoming, and secure atmosphere.

You will act as a highly visible presence across the centre, supporting retailers, visitors, and stakeholders while upholding the highest standards of safety, security, and customer service.

Role Responsibilities

• As a Security Officer, you will be responsible for safeguarding people, property, and assets while delivering a professional and approachable service at all times. Duties include, but are not limited to:

• Controlling access and egress points in line with site procedures

• Maintaining a safe and secure shopping environment through regular patrols and checks

• Delivering a consistently high level of customer service to visitors, tenants, and stakeholders

• Responding effectively to incidents, including medical situations, theft, lost or vulnerable persons, and public safety concerns

• Acting in accordance with all Standard Operating Procedures (SOPs) and safety protocols

• Providing a visible security presence across the centre to deter crime and support smooth operations

• Working collaboratively as part of a large on‑site security team to ensure effective communication and operational efficiency

Candidate Requirements

• To be successful in this role, candidates must demonstrate professionalism, adaptability, and a strong commitment to safety and service excellence. Essential requirements include:

• A valid SIA Licence

• A flexible and adaptable approach to working hours, including weekends and event days

• A smart, professional appearance with a confident and approachable manner

• Excellent verbal and written communication skills, with the ability to liaise effectively with the public, retailers, contractors, and colleagues

• Confidence in managing incidents calmly and professionally

• A strong team ethic, with the ability to work independently when required

• Good physical fitness, as the role involves regular foot patrols and can be physically demanding

• Willingness to undertake additional training, including First Aid and CCTV, if not already qualified

• UK Driving License with access to your own vehicle

Benefits

We’re proud to offer a great range of benefits including:

• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access Perks at Work, our innovative employee app where you can find:

• Perks: discounts, gift cards, cashback, and exclusive offers
• Life: Search for resources and tools on topics ranging from family and life to health, money and work
• Support: Online chat or telephone service for urgent support in a crisis

For more information about ABM’s benefits, visit our careers page

About ABM:

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

For more information, visit www.abm.co.uk

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.