Job Description

Key Responsibilities

• Oversee the proper reporting and documentation of all incidents.
• Act as focal point for any investigations involving hotel guests and employees, prepare accurate reports and follow up action plans.
• Ensure that any criminal activity does not hamper the smooth functioning of the hotel.
• Keep security measures under constant review to ensure they are adequate to meet current threats to the hotel.
• Assist with and ensure the accuracy of all industrial accident reports.
• Take the lead on all incidents and emergencies, if a Lead Officer, Supervisor, Head Supervisor or Manager in not on the scene as yet.
• Assist with directing and coordinating all disaster preparedness activities.
• Responsible for implementing safety and health measures.
• Knowledge of Fire Systems.
• Knowledge of room locking system.
• Monitoring of camera system.
• Ability to assist with conducting background checks.
• Represent the Company with any contractual security service where necessary.
• Applicant will be called upon to work along with the Shift or Security Manager, other Security Team Members
• Assist with the smooth and efficient running of the organization.
• Assist other departments with any required Security matters.
• Maintain a professional and respectful demeanor at all times.
• Assist with Guest and Team Member general inquiries.
• Maintain the Security Department’s equipment and tools to lessen any damage or unnecessary expense.
• To inspect the Cameras on the Surveillance System and report the findings to the Head Security Supervisor, Security Supervisors, Security Manager and Information Technology Team.
• To maintain and update the Security Dairy, if assigned to the Diary.
• During Shift Handovers, update and provide pertinent information to the Officer in charge of the shift of any guest or staff incidents.
• Patrol and inspect all areas of the hotel, Exterior and Interior.

Education/Skills:

• 
  High school graduate or equivalent.
• 
  Excellent leadership and communication skills.
• 
  Must be computer literate with strong administrative skills.

• Excellent leadership and communication skills.
• Sound judgment and decision-making skills, with a ‘hands on’, problem solving approach.
• Able to remain calm under pressure and take control of incidents.
• The ability and interpersonal skills to relate with internal and external customers.
• Ability to work as part of a team, as well as independently.

Experience:

• Five or more years in the security or military (RBDF & RBPF) field.
• Five or more years in management.

• 
  Previous hotel-related experience desired.