Job Description

Responsible for the safety and security of Universal Orlando’s guests, employees, and company assets.

MAJOR RESPONSIBILITIES:

• Ensures the safety and security of all guests and employees by performing a variety of roles including walking patrols, motorized patrols, and occupying various access control points. Utilizes radio telecommunication to report potentially unsafe, suspicious, or threatening conditions.
• Identifies prohibited items through routine screening of bags, packages, and deliveries and prevents said items from entering property. Conducts routine visual inspections of structures, buildings, carts, and safes to protect company assets during and after business hours.
• Responds to reported incidents, assesses the scene, and analyzes the situation using sound judgment all while collecting necessary information to construct a written witness statement.
• Assists and directs guests and employees during safety & emergency situations.
• Assists during daily operation, peak attendance periods and special events by consistently picking up shifts, overtime, and/or willingly moving to differ.
• Understand and actively participate in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training, and team member involvement activities.
• Performs other duties as assigned.

EDUCATION:

High school degree or GED is preferred.

CERTIFICATIONS, LICENSES, REGISTRATIONS:

• Class D Security License must be obtained within first 90 days of employment (required) and must remain valid throughout employment.
• Must have and maintain a valid Florida Driver’s License.

EXPERIENCE:

• 1+ years’ of previous security experience preferred; or equivalent combination of education and experience.
• A background check is mandatory, and results must meet Universal Orlando’s background check criteria.

ADDITIONAL INFORMATION:

Provide Security services by patrolling property, monitoring surveillance equipment, visually inspecting buildings, bags, packages, and deliveries, performing access control and other methods.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.

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Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & © 2026 Universal Studios. All rights reserved. EOE