Job Description

Join the team at the Hersheypark Entertainment Complex, an award-winning property featuring Hersheypark amusement park, GIANT Center arena, Hersheypark Stadium, ZooAmerica North American Wildlife Park, and Hershey Theatre. Thrilling roller coasters, action-packed Hershey Bears hockey games, thrilling live entertainment, and one-of-a-kind events are a day in the life of our team members.

Security Officers are responsible for ensuring the safety of all guests and team members at the HersheyparkⓇ Entertainment Complex venues, as well as providing assistance to ensure guests enjoy their time at our venues. Security Officers work year-round at all of our venues, including Hersheypark, ZooAmerica, GIANT Center, Hersheypark Stadium, and Hershey Theatre.

As a Part-Time Team Member, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID!

Job Functions:

• Monitor all vehicles and team members entering and exiting our venues to ensure all are authorized

• Conduct guest and team member entry screening to prevent prohibited items from entering the venue

• Be familiar with an assigned section of a venue in order to assist guests properly and efficiently

• Monitor guest behavior for compliance with event and venue policies

• Assist with post-event clean-up

• Provide a safe and friendly atmosphere to guests and team members

• Consistently practice safe work habits including, but not limited to, the use of personal protective equipment, lifting, and reporting of unsafe situations

Basic Qualifications:

• Must be at least 18 years of age on the date of applying

Knowledge, Skills, and Abilities:

• Must be friendly, upbeat, and work well with other team members and be able to interact with guests

• Must be able to work independently and be self-motivated to perform all aspects of the job at all times

• Must be detail-oriented and have clear verbal and written communication skills

• Must have the ability to effectively communicate verbally, including delivering safety instructions/directions, verbal cues, and speaking clearly into microphones and radios

• Must be able to successfully complete all legal, company, and department training requirements

• Must have the ability to remain alert and vigilant at all times

• Must have the ability to handle stressful working conditions, and emergencies, and accept a high degree of accountability

• Must be comfortable working in a fast-paced environment

• Must display a positive attitude, an eagerness to learn, and a professional image in compliance with Hershey Entertainment & Resorts guidelines

Job Demands:

• Must be able to work a flexible schedule including weekends and holidays - Team members must work a minimum of eight (8) hours every two pay periods in order to stay an active employee

• Employees are subject to a variety of weather conditions, including but not limited to: extreme heat, sun exposure, cold, and inclement weather.

• Physical requirements would include the ability to stand and walk unassisted (for up to eight hours at a time), bend at the waist and knees and have repeated manual dexterity, the ability to push, pull, and reach above shoulder level, and lift up to fifty (50) pounds without assistance

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer