The Security Monitoring Analyst is the organisation’s first line of defence against cyber threats, playing a critical role in safeguarding systems, networks, and data. Based in Northampton, the role focuses on the timely detection, analysis, and triage of security alerts to prevent potential incidents from escalating.

Working closely with the Security Monitoring Investigation Manager, the analyst monitors alerts generated by advanced security tooling, accurately classifies incidents based on severity, and ensures clear documentation and appropriate escalation in line with defined procedures. Through constant vigilance, strong attention to detail, and collaboration with colleagues, the Security Monitoring Analyst supports a proactive and resilient security posture while contributing to effective knowledge sharing and seamless 24/7 operational coverage.

*This is a shift-based role with a combination of 7 night shifts and 7 day shifts over a 28-day period with remainder being rest days.

At Virgin Media O₂, we connect people to the moments that matter most. Virgin Media leads the UK for broadband reliability, speed and overall performance, while O₂ keeps people connected on the move with award-winning coverage. We’re also proud to be named one of the Financial Times Top 500 Best Employers for 2026, based on one of the UK’s largest employee satisfaction surveys. Join us and you’ll be part of a team that stays curious, positive and focused on making life easier for our customers and each other. We’re investing in the future of connectivity, from expanding next-generation 5G to exploring satellite-supported solutions that help reach rural communities and hard-to-connect places. You’ll work with people who back good ideas and give you plenty of room to grow. So if you’re looking for a place where you can feel supported, trusted and genuinely valued, you’ll feel right at home here.

Our ways of working

We’re a flexible-first organisation, because we know people do their best work when they have choice and clarity. To support meaningful collaboration, we ask everyone to spend at least eight days a month connecting with each other in person.That doesn’t just mean time in the office – it could be team meetings, offsites, volunteering days, cross-functional projects, or away days. What matters is making those moments count – so when we come together, it benefits everyone .

Accessible, inclusive and equitable for all

We believe a better tomorrow starts with the choices we make today. That means moving the dial on diversity, building equity into everything we do and putting inclusion at the heart of our business. Virgin Media O₂ is an equal opportunities employer and we work hard to remove bias and barriers. We want every person who joins us – and everyone thinking about joining us – to feel seen, heard and supported. When you work with us, you’ll have access to our award-winning employee network groups. These communities bring people together, champion allyship and create uplifting spaces where you can learn, share and feel part of something bigger. They play a big role in helping people feel connected from day one.

• Foundational understanding of cyber security threats, vulnerabilities and incidents
• Familiarity with security tools such as SIEM or similar monitoring platforms
• Ability to analyse logs, network traffic and security alerts
• Strong attention to detail with the ability to assess and prioritise incidents
• Proven ability to manage multiple tasks effectively under pressure

• Previous exposure to a SOC or IT security environment
• Experience creating and managing incident tickets or documentation
• Strong communication and collaboration skills
• Willingness to work towards cyber security certifications
• A relevant degree in Cybersecurity, IT or a related field

We know life isn’t just about work, so our benefits are built to support you in the moments that matter. You’ll get Bupa healthcare, wellbeing support, life cover, a pension and generous holiday –plus your birthday off. And there’s more! Enjoy some extra perks on us, with optional electric vehicle lease and Cycle2Work schemes, dental insurance, neurodiversity assessments, and brilliant discounts on broadband, TV and mobile. You’ll even get access to the Virgin Family platform and the O₂ Priority app, with exclusive rewards, experiences and chances to attend events at The O₂ and beyond.