Job Description

ASRC Federal is a leading government contractor furthering missions in space, public health and defense. As an Alaska Native owned corporation, our work helps secure an enduring future for our shareholders. Join our team and discover why we are a top veteran employer and Certified Great Place to Work™

Security Monitor
The primary responsibility of the Security Monitor is to ensure all incoming calls are transferred to the respective departments per contractual requirements. This position supports the Case Processing Operation Center (CPOC) within our Defense and Intel Operating Group.
Key Role/Responsibilities
• Answers and/or directs incoming telephone calls to appropriate personnel or agency department
• Types memorandums or routine letters of correspondence
• Answers routine (oral and written) inquiries
• Ensures visitors are properly signed in, badged and assigned to an approved escort
• Verifies visual identity for government personnel before entering secure space
• Other duties as assigned.

Basic Qualifications:
• Position requires a high school diploma or equivalent
• Excellent customer service skills.
• Computer proficiency and working knowledge of MS Office applications
• Confidentiality
• Thorough attention to detail.
• Effectively communicate with team members both verbal and written.
• US Citizenship, due to nature of work performed and contract requirement.
• Must pass a government background investigation.
• Work will be performed on-site in Iron Mountain, Boyers, PA

Additional Qualifications:
• Experience working in the Government services industry is preferred.
• Physical activities require reaching, bending, kneeling, stooping, lifting, finger dexterity, grasping, feeling repetitive motions, walking and standing.

We invest in the lives of our employees, both in and out of the workplace, by providing competitive pay and benefits packages. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law. The salary offered will depend on several factors including, but not limited to, relevant experience, skills, education, geographic location, internal equity, business needs, and other factors permitted by law. Posted pay ranges are a general guideline only and are not a guarantee of compensation or salary.

EEO Statement
ASRC Federal and its Subsidiaries are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law.