Job Description

We’re looking for motivated, engaged people to help make everyone’s journeys better.

"Job Summary:

Manages local Gate Gourmet security and compliance program in accordance with the North American Region security and compliance program. Ensures top leaders in the unit and Regional leadership are fully informed of incidents, investigations and outcomes. The security program focuses on prevention and control of losses from theft, fraud, vandalism, workplace violence, threats and a wide range of criminal matters. It includes security reviews of facilities and recommendations for changes based on law, policy and best practices. The compliance program focuses on TSA, DOT and U.S. Customs and Border Protection issues and prevention of violations. This includes conducting regular compliance reviews, and conducting investigations into incidents brought by those agencies, and reporting on findings.

Salary Range: 90-95K

Location: 30 Inip Dr, Inwood, NY 11096

Benefits

• Paid time off
• 401k, with company match
• Company sponsored life insurance
• Medical, dental, vision plans
• Voluntary short-term/long-term disability insurance
• Voluntary life, accident, and hospital plans
• Employee Assistance Program
• Employee Discounts
• Free hot healthy meals for unit operations roles

Main Duties and Responsibilities:

• Conducts investigations of violations of law, policy, procedure and standards of conduct, as well as property damage and other incidents. Reports findings and coordinates efforts with law enforcement agencies as appropriate. Follows up with corrective actions as appropriate to the event and monitors results.
• Ensures unit compliance and conducts investigations of violations of TSA, DOT and U.S. Customs and Border Protection regulations as alleged by those agencies, reports findings, and follows up with corrective actions as appropriate to the event, and monitors results.
• Ensures compliance with company security policies and procedures and company developed security best practices through training, unit reviews and inspections.
• Assist with driver compliance management.
• Manages resolution of security incidents by responding or maintaining contact with unit management, personnel, airport, Amtrak officials or law enforcement as appropriate.
• Builds and maintains rapport with local law enforcement, airports, TSA, and other regulatory agencies.
• Reports findings of investigations and reviews and recommendations to unit leadership, Area Security Manager and the Director of Regional Security.
• Accomplishes organization’s security and compliance mission by completing related work as needed.
• Manages ID badging and access control system.
• Manages and maintains relationships with third party security companies as needed to ensure the safety of unit personnel, and security of the building, vehicles and all other company property.

Qualifications

Education:

• At least five (5) years of professional experience in building/facility security or in law enforcement.
• Preference for experience in airline, transportation or large manufacturing businesses.

Technical Skills: (Certification, Licenses and Registration)

• ASIS International CPP (Certified Protection Professional), or PCI (Professional Certified Investigator) is desirable.

Language / Communication Skills:

• Excellent verbal and written communication skills required.
• Comfortable communicating with all levels of employees, and the ability to interact well with all levels.
• Ability to build and develop relationships that will foster a culture of security within large organizations
• Multi-lingual skills highly desirable.

Job Dimensions

Geographic Responsibility: local unit

Type of Employment: Full-time

Travel %: Travel required up to 10%

Exemption Classification: Exempt

Internal Relationships: Unit Leadership and staff at all levels, Regional management and resources

External Relationships: Local law enforcement, airport security and other agencies. Third party security companies as needed to ensure the safety of unit personnel.

Work Environment / Requirements of the Job:

• Position requires knowledge, experience and demonstrated competency in:
• Conducting investigations and compliance audits, including interview and interrogation techniques
• Writing reports of findings and corrective actions for the unit to agree to and implement
• Interpreting regulations, relevant criminal, civil and employment laws, and corporate policies and procedures
• Knowledge of office equipment (fax machine, computer, calculator, etc.) is required
• Knowledge and experience with MS Office programs is required
• Ability to respond to unusual or emergency situations and conditions in and around the unit with appropriate level of intervention to safely de-escalate the situation.

Budget / Revenue Responsibility: NA

Organization Structure

Direct Line Manager (Title):

Dotted Line Manager (Title, if applicable): Area Security Manager

Number of Direct Reports: 0

Number of Dotted Line Reports: N/A

Estimated Total Size of Team:

gategroup Competencies Required to be Successful in the Job:

• Thinking – Information Search and analysis & problem resolution skills
• Engaging – Understanding others, Team Leadership and Developing People
• Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively
• Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus

Demonstrated Values to be Successful in the Position

Employees at gategroup are expected to live our Values of Excellence, Passion, Responsibility and Respect. To demonstrate these Values, we expect to observe the following from everyone:  

Excellence

We put the customer at the forefront of everything we do, taking time to understand their needs, wishes and desires.

We constantly learn by giving and receiving feedback, improving from our mistakes and bettering ourselves.

Passion

Hospitality, in its purest form, comes down to a single, core principle: care. We do everything with thoughtfulness, attention, and care.

We have a growth mindset, a resilience that makes us determined to bounce back from failures and setbacks.

Responsibility

We care about what we do, and we understand the impact we have on others and the planet.

We always look out for each other –creating a safe workplace environment is everyone’s responsibility.

Respect

Every job matters. We each do our part to ensure our colleagues and our customers succeed in their goals.

We respect each other’s voices and foster a workplace that supports inclusion and belonging. We are all one gategroup.

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Candidates will be required to go through Pre-employment drug screen, criminal background check, and/or airport fingerprinting. gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law. For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

We anticipate that this job will close on:

10/01/2026

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