Job Description

Location Overview

Join our team in Janu Tokyo. Janu Tokyo is the first chapter in our story. The only hotel within Tokyo’s Azabudai Hills––an area alive with creativity, exceptional bars, eateries and an affecting energy that inspires new kinds of joy.With 122 guest rooms, eight dining and entertainment venues and a 4,000 sqm wellness centre. Janu Tokyo provides a gateway to Tokyo’s best attractions, just steps away from the neighbourhoods of Roppongi and Toranomon.

Role

We are seeking an experienced and service driven Security Manager to join Janu Tokyo. This role is suited for a hospitality professional who thrives in a dynamic luxury environment and who brings both operational strength and a genuine passion for personalised service. Your job is to keep all guests, staff, and visitors safe and comfortable, all while supporting Janu’s vibrant style. You will run all security operations, making sure safety stays woven into the guest experience without losing any warmth or privacy. This job is about leading the team each day, inspiring your people, and working closely with other departments to keep everything running smoothly and safely.

Responsibilities

• Make sure all safety and security operations follow Janu, Aman, and local standards
• Keep guests, staff, and property safe through careful risk management
• Oversee daily security patrols, monitoring, incident response, and reporting
• Lead, coach, and develop your security team
• Handle shift schedules and make sure every shift is covered
• Respond quickly and thoughtfully to emergencies and incidents
• Work with Rooms, Engineering, HR, and other teams to keep safety plans tight and effective
• Stay on top of safety, fire, and emergency rules and standards
• Develop and update security procedures, risk assessments, and ways to get better
• Prepare incident reports and keep records straight
• Build a culture where everyone’s tuned in to safety

Requirements

• Minimum 10 years of practical security experience in large places such as hotels, malls, hospitals, or similar
• Minimum 5 years of practical experience in a luxury hotel environment
• Practical experience as a manager
• Practical knowledge of labour management and practical experience in shift scheduling
• Excellent leadership and communication skills
• Business conversational level English proficiency (CEFR B1 or higher)
• Advanced business-level Japanese proficiency (CEFR C1 or higher)
• Advanced PC skills including MS Office and typing
• *Candidates with exceptional experience or skills may be considered even if they do not meet every point

Benefits

At Janu, our people are at the heart of everything we do. We offer a comprehensive benefits package designed to support your wellbeing, lifestyle, and professional growth.

• Employee benefits at Aman and Janu properties
• Employee benefits at hotels and facilities operated by the group company
• Access to the special privilege program
• Birthday celebration cake voucher
• Access to the employee canteen at preferential rates with a separate meal allowance provided
• Membership in an external employee welfare and benefits service
• Transportation allowance provided in accordance with company policy
• Locker and uniform provided
• Participation in the employee association including social events and sports club subsidies
• Comprehensive social insurance coverage
• Medical checkups upon joining and regular health examinations

Join the Janu journey

At Janu Tokyo, hospitality is more than service. It is about creating moments that energise, connect, and resonate. If you thrive in a modern luxury environment where every detail matters and every interaction carries meaning, we invite you to bring your experience, warmth, and individuality to our team. Join us and help shape the future of contemporary luxury hospitality.