Job Description

Are you an experienced Security Manager with a strong commitment to safety, team wellbeing and operational excellence? Do you have the leadership skills to manage a large security team and make confident decisions in challenging situations?

If you thrive in a fast-paced environment, build strong stakeholder relationships and take pride in delivering outstanding security standards — we want to hear from you.

We are recruiting an experienced and proactive Security Manager to lead security operations at a high-profile, multi-use estate in Birmingham. This is an exciting opportunity to shape security strategy, develop trusted partnerships and lead a high-performing team, ensuring the safety and wellbeing of everyone on site.

Location: Birmingham, B4 6GA

Pay Rate: £45,000 per annum

Shift Pattern: Monday to Friday, days, 45 hours per week

Requirement: Proven Security Manager experience, including managing large security teams for at least two years, and a valid SIA CCTV Licence

What you can expect:

We offer a range of benefits to each member of our team. From day one, you’ll have access to a range of benefits, including:

• Employee Assistance Programme – Free, confidential support and expert advice, available 24/7 for personal, professional and wellbeing matters.
• ReWard Benefits Platform – Access discounts and offers from major retailers, travel suppliers, restaurants, supermarkets, cinemas and gyms.
• SIA Licence Support – Financial support towards SIA licensing and renewal.
• Life Assurance – Financial reassurance and support for your loved ones should the unexpected happen.
• Training & Career Development – Access to progression, training and development opportunities to help you build your career.
• Cycle to Work Scheme – Save on the cost of a bike and equipment through salary sacrifice.
• Pension – Access to a company pension scheme to help you plan for your future.

About the Role

As Security Manager, you’ll take responsibility for the day-to-day running and strategic development of the security operation. You’ll lead a large on-site team, oversee security systems and procedures, and work closely with clients, stakeholders and external partners to maintain a safe and secure environment.

Your key responsibilities will include:

• Lead and develop the security team, providing operational and strategic leadership while overseeing recruitment, training and development to maintain high standards of performance.
• Manage day-to-day security operations, including control room activities, staff scheduling, licensing and team support, ensuring the operation runs effectively.
• Build strong stakeholder relationships, acting as the key point of contact for security matters and representing the security team at meetings with clients, tenants, local authorities and emergency services.
• Develop and maintain security procedures, conducting risk assessments, identifying potential threats and implementing effective solutions suited to the estate’s environment.
• Oversee security systems and sensitive data protocols, including CCTV and access control, ensuring appropriate procedures and compliance standards are maintained.
• Lead emergency response and contingency planning, making confident decisions under pressure and ensuring security staff follow emergency response, Health & Safety and site procedures.
• Support estate events and wider operations, taking a hands-on, solutions-focused approach to resolving challenges and maintaining operational excellence.

What we’re looking for?

We’re looking for a confident and experienced security leader who can motivate a team, manage complex operations and build effective relationships with a wide range of stakeholders. You will need:

• At least two years’ experience as a Security Manager, managing large security teams.
• A valid SIA CCTV Licence.
• Excellent leadership, stakeholder engagement and communication skills, with the confidence to attend high-level meetings and present new initiatives.
• A strong understanding of security systems, incident management, risk assessment and compliance standards.
• The ability to remain calm under pressure, make sound decisions during emergencies and lead an effective response.
• Strong organisational and problem-solving skills, with a proactive approach to team development and continuous improvement.
• A commitment to Health & Safety, staff wellbeing and maintaining high operational standards.

What happens next?

Our Talent Team carefully reviews every application and is here to support you throughout your recruitment journey. We’ll keep you informed at every stage and, whatever the outcome, we’ll always get back to you.

Ready to Take the Next Step?

If you’re an experienced security leader ready to take ownership of a high-profile operation, develop a talented team and make a real difference to safety and security, apply today and take the next step with Ward.

Who We Are:

Ward Security is a leading security specialist, delivering security strategies, solutions, and services to businesses across the UK. Our services include security personnel, CCTV security systems, property management, canine services, key holding services, response alarm systems, and more.

With over 1600+ of our amazing people operating nationally, we seek the best talent to uphold our vision: “To lead our sector by what we believe in, not our market share.”

Why Work for Us?

At Ward, our people are at the heart of everything we do. We value individuals who take pride in their work, demonstrate professionalism and are committed to delivering exceptional service. In return, we recognise and celebrate the contributions our people make, creating an environment where everyone has the opportunity to feel valued and succeed.

At Ward, we believe in investing in our people. Whether you’re starting your career in security or ready to take your next step, we’ll support you every step of the way with training, development, and clear career pathways, from frontline roles through to leadership.

Your wellbeing matters. We’re committed to supporting the mental health and wellbeing of our people through our dedicated in-house Mental Health Team and Wellbeing Platform. We’re passionate about creating a supportive workplace where our people feel cared for, respected and empowered to thrive.

At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, sexual orientation, or any other characteristic protected by law.

As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.