Job Description

Exceptional Hospitality Starts with You

Do you want to Be A Part of something unique?

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Security Manager at Hart Shoreditch Hotel London, Curio Collection by Hilton, and facility safety – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Our team strives to be friendly, supportive and inclusive and we are always looking for people who live and breathe these values.

A WORLD OF REWARDS
• Salary: £32,000- £40,000 (based on experience) plus Bonus
• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves, care for members of their team, and care for their loved ones. Eligible Team Members receive free counselling and support through our best-in-class Employee Assistance Program (EAP)
• Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
• Employee Meal Allowance
• Discounts on F&B outlets
• Recommend a Friend Scheme
• Company’s Pension with enhanced personal pension plan
• Trainings to get started and continue to grow and loads of opportunities to progress

*Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

*Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

Hart Shoreditch Hotel London, Curio Collection by Hilton is a boutique lifestyle hotel based in the cultural, creative and trendy scene of Shoreditch and we are currently on the hunt for a dynamic and charismatic Security Manager

Here's what you'll do during a typical day:

The Role of the Safety & Security Manager is to develop and execute plans that reflect corporate and hotel Safety and Security policies and ensure the absolute safety for our direct hotel guests, visitors, employees and contractors. The security manager is a key support to the General Manager and wider management team, who they will liaise with to determine operational needs. They must have a strong commitment to security rules and demonstrate initiative toward hazards and threats to safety. To act as the main contact between any government agencies like the police, fire and any safety regulatory bodies.

CORE FOCUS AND RESPONSIBILITIES

• Lead all hotel security, safety, and loss prevention operations, ensuring the safety of guests, employees, contractors, and hotel assets.
• Develop, implement, and maintain effective security policies, procedures, and risk prevention measures.
• Manage, train, and supervise the security team, ensuring high standards of performance and compliance.
• Investigate incidents, thefts, accidents, complaints, and security breaches, producing detailed reports and liaising with external authorities when required.
• Monitor CCTV, alarm systems, access controls, and key management procedures to ensure all security systems remain fully operational.
• Conduct regular security patrols, audits, inspections, and risk assessments across the hotel.
• Ensure full compliance with Health & Safety, Fire Safety, company policies, and all relevant legislation.
• Coordinate emergency response procedures, fire drills, evacuation plans, and crisis management activities.
• Deliver safety and security training, inductions, and awareness programmes for employees and managers.
• Work closely with department heads to promote a strong culture of safety, security, and compliance throughout the hotel.
• Manage security budgets, analyse trends, and provide regular reports and recommendations to senior management.
• Liaise with law enforcement, emergency services, and external agencies as required.
• Coordinate security requirements for events, conferences, and high-profile functions.
• Support hotel operations through Manager on Duty responsibilities and assist with emergency cover when required.
• Drive continuous improvement initiatives to enhance safety, security, compliance, and operational efficiency.

About Curio Collection by Hilton Hotels
Hilton’s Curio Collection brand appeals to travelers seeking one-of-a-kind discoveries and authentic experiences. Each Curio Collection by Hilton hotel is part of the destination it calls home — authentically embodying the distinct culture and spirit of the community in which they reside.

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality Acting with Integrity and always doing the right thing. Inspiring others through Leadership A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.