Job Description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Security Manager, and facility safety – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

• Lead and develop the team: Recruit, train, supervise, and mentor security team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements to build a motivated and high-performing team
• Manage security operations: Implement security protocols to protect guests, employees, and property whilst ensuring compliance with local regulations and company brand standards.
• Supervise property safety: Oversee security patrols, identify potential risks, and take proactive measures to address safety and security concerns
• Support investigations: Assist in conducting investigations related to accidents, thefts, property loss, and policy violations, ensuring proper documentation and follow-up
• Oversee emergency responses: Manage on-site emergency responses, including fires, medical incidents, and safety hazards, while coordinating with appropriate teams
• Act as law enforcement liaison: Maintain communication as needed with local, state, and federal law enforcement agencies on security-related matters
• Ensure accurate documentation: Review and maintain security reports, incident records, and compliance documentation
• Support hotel operations as part of the leadership team: Take on duty manager responsibilities as needed and ensure compliance with safety protocols and hotel standards

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality Acting with Integrity and always doing the right thing. Inspiring others through Leadership A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.