As one of Australia’s leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and dedication are genuinely valued. To find out more visit our website at www.msssecurity.com.au
About the role: MSS Security is seeking an experienced Site Manager to oversee the day-to-day operations at a Public Housing Estate. This role is responsible for ensuring the effective delivery of security services, leading and supporting the on-site security team, and fostering strong working relationships with key stakeholders. The Site Manager will oversee all security operations within the Public Housing Estate, ensuring the safety and wellbeing of residents, visitors, and staff. The role includes managing and developing a team of security officers, maintaining community standards, and ensuring full compliance with relevant legislation, contractual obligations, and organisational policies.
Duties include but are not limited to:
Team Leadership & Supervision
Supervise, and support a team of security guards.
Conduct regular briefings and performance reviews.
Provide coaching, mentorship, and training to enhance team capability.
Incident & Risk Management
Respond to and manage incidents, including reporting, escalation, and follow-up.
Liaise with emergency services and local police as needed.
Monitor and manage anti-social behaviour, trespassing, and community safety concerns.
Develop and implement site-specific security strategies to address emerging risks.
Stakeholder Engagement
Build positive relationships with residents, housing staff, local authorities, and community organisations.
Attend community meetings and represent the security team in stakeholder discussions.
Compliance & Reporting
Maintain accurate records of patrols, incidents, and disciplinary actions.
Ensure guards are adhering to all legal and ethical guidelines, including the use of personal devices and appropriate conduct on duty.
Manage disciplinary processes as needed, including conducting investigations and issuing warnings in line with company policies.
Ensure compliance with standard operating procedures (SOPs) and client-specific requirements.
What we are looking for:
Full Australian working rights
Current Victorian Security License with Control Room Endorsement
Certificate II in security operations or higher
Employee Working With Children's Check or willing to obtain
Prior experience of line management of staff in complex environments
Ability to resolve conflicts and risk management
Well-organised and initiative-taking with the ability to prioritise in a fast-paced environment.
Someone who is looking for a challenging but rewarding role.
Willing to undergo a national police clearance.
Master License Number: 409-987-30S
MSS Security is an Equal Opportunity Employer, valuing the unique backgrounds, experiences, and contributions of each person We encourage and celebrate diversity.
We are proud to:
be certified by the Workplace Gender Equality Agency,
be a partner and supporter of Veterans employment and honoured to have an endorsed INNOVATE Reconciliation Action Plan.
Click APPLY to complete your application and you will be prompted to answer a few simple questions and upload your CV.
Thanks for taking the time to consider MSS as a future employer and we look forward to hearing from you
The MSS Security Group (MSS) comprising MSS Security, MSS Strategic Medical & Rescue and SDS is unrivalled in its experience, capability and reputation.
Operating in every state and territory across all market segments, we proudly count amongst our clients, all levels of government and leading Australian and international blue-chip organisations.
We align decades of specialised security experience with continued investments in people, service delivery and innovation to meet the ever – changing environment.
For further information about our company, latest news and to find out how we can help you, please refer to our website: www.msssecurity.com.au or contact our National Customer Service centre on 1300 759 807.
