Job Description

Key Responsibilities

• Operational Oversight: Plan, implement, and oversee all hotel security operations to ensure a seamless and safe environment.

• Team Leadership: Lead and manage the security department, including scheduling, performance management, and shift coordination.

• Comprehensive Safety: Maintain the highest standards of safety for guests, employees, and the physical property.

• Crisis & Risk Management: Develop and execute emergency response, crisis management, and risk mitigation protocols.

• Technology Management: Ensure the effective operation and maintenance of CCTV, alarm systems, X-ray equipment, and other security technologies.

• Standards & Compliance: Develop and enforce security procedures in alignment with international IHG standards and local regulations.

• Risk Assessment: Conduct regular internal and external risk analyses and implement proactive preventative measures.

• Liaison: Coordinate effectively with official authorities, law enforcement, and third-party partners.

• Reporting: Manage incident documentation, investigations, and provide regular operational reports to senior management.

• Training & Development: Identify training needs and organize regular professional development sessions for the security team.

Qualifications

• Education: University degree in a relevant field (Security Management, Public Administration, Tourism, or similar).

• Certification: Must possess a valid Private Security Certificate (Özel Güvenlik Kimlik Kartı).

• Experience: At least 8–10 years of experience in the security sector, preferably within the hospitality industry, with a proven track record in a leadership or managerial role.

• Leadership: Exceptional leadership, organizational, and team-building skills.

• Strategic Thinking: High competence in crisis management, analytical problem-solving, and decision-making under pressure.

• Technical Proficiency: Advanced knowledge of CCTV systems, security screening technology, and MS Office applications.

• Communication: Strong interpersonal and representation skills; fluency in English is highly preferred.

• Flexibility: Ability to work flexible hours as required by the nature of hotel operations.

• Eligibility: Only candidates holding Republic of Türkiye citizenship will be considered for this position.

Why Join Us?

Joining InterContinental means becoming part of a global community dedicated to delivering "True Hospitality for Good."

• Develop your career within a prestigious international brand.

• Work in a professional environment that values excellence and team spirit.

• Engage with a global guest profile in one of Ankara’s most anticipated hotel openings.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?