Job Description

The Security Lead will be responsible for the physical security of branches, offices, and other facilities in Indonesia. As the subject matter expert for physical security, they are the key point of contact for security matters and are required to engage all stakeholders through excellent communication and management skills.

In this role, you will support one of Control Risks’ most forward‑thinking and prestigious client accounts — a globally recognised organisation known for its commitment to delivering an exceptional workplace and service experience. This environment champions innovation, prioritises premium service standards, and empowers workplace professionals to act as true ambassadors of the client’s brand. You will play a key role in shaping how the workplace is experienced every day, contributing to seamless operations, meaningful interactions, and a service culture that reflects the client’s high‑touch, people‑centric strategy. Whether engaging with employees, partners, or visitors, you will help ensure consistency, quality, and excellence across all touchpoints and workplace environments.

Responsibilities:

• Leads and mentors a team of direct employees and vendors responsible for the physical security of branches, offices, and other facilities within the country.
• On a routine basis, monitors security personnel and security system performance to ensure all security, safety and compliance requirements are met, including service delivery of all security related vendors.
• Devises local procedures for access control, CCTV surveillance and alarm monitoring in alignment with global and local standards.
• Ensures in-country security system maintenance, minor project works and software/hardware upgrades are executed in alignment with bank stakeholder requirements, global and local standards.
• Manages security and safety incidents, follow-up investigation and reporting to all stakeholders.
• Conducts local risk assessments, makes recommendations on physical security measures and implements them in accordance with global and local standards.
• Ensures security training, certification, tests & drills are periodically conducted and records maintained.
• Keeps senior level management informed on key issues, risks and incidents.
• As the Country level leader of physical security you are the key point of contact for operational security matters and will engage all stakeholders through excellent communication and account management skills.

Requirements

• 6+ years prior commercial security and/or law enforcement related experience.

• Proven managerial and leadership ability.
• Prior experience as shift leader, supervisor and security manager preferred.
• Able to comprehend and interpret most business documents.
• Able to respond effectively to the most sensitive issues.
• Able to write reports and manuals.
• Able to make effective and persuasive presentations on security training, concepts, and procedures to both staff, public groups and senior management stakeholders.
• Able to forecast and prepare annual budgets. Conducts basic financial analysis including the preparation of reports.
• Working knowledge of Microsoft Word/Excel.
• Excellent understanding of the operation of Access Control, CCTV & Burglar Alarm systems.
• Basic knowledge of IP networks.
• Good written and oral English and excellent Bahasa Indonesian ability.

Benefits

• Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarised in the full job offer.
• As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process.