Job Description

About Guardteck & Kandor Management
Guardteck Security is a trusted Canadian-owned and operated provider of security services, proudly operating under Kandor Management Corp., a facility services provider alongside Everclean Facility Services and Kendrix Technologies. We support clients across a diverse range of industries. We believe that exceptional service begins with the right people. That’s why we invest heavily in our team through thorough training, ongoing support, and genuine opportunities for growth. When our people are empowered and set up for success, it reflects in every interaction and at every site we support.
This is an exciting opportunity to join Guardteck’s security team and be part of the impactful work we do.
What We Offer
• Competitive pay range
• Health and dental benefits
• Career growth training and mentorship opportunities
• Variety of shifts available, including days, afternoons, nights, weekends, and holidays - Full time and Part time
We live by five core values:
Community First – Servant heart, respectful, pride of place, mindful. Not selfish.
Above and Beyond – Finishing touch, go the extra step, give more. Not average.
Accountability – Ownership mindset, do what we say, keep our word. No excuses.
Creative Initiative – Outside of the box thinking, proactive problem solving, resourceful. Not indifferent.
Be Awesome – Be prepared. Be well presented. Have a good attitude. Not a low vibe.

If these values resonate with you, keep reading.

In this role, you will be focused on providing professional front-line security in a commercial property while ensuring a safe and welcoming environment for tenants, visitors, and contractors. Your responsibilities include managing access control systems, verifying authorized entry, operating visitor management processes, responding to tenant inquiries and construction-related concerns, and maintaining security throughout ongoing renovations. The position requires balancing safety, customer service, and efficient building operations in a complex multi-tenant commercial setting.

Key Responsibilities
• Respond to tenant, visitor, and contractor inquiries professionally and calmly, as security staff are often the first point of contact (front desk / concierge standard).
• Understand and operate access control systems, including key card / fob systems, access permissions (tenant vs visitor vs contractor levels), door alarms, overrides, and lockdown procedures.
• Administer visitor management systems, including sign-in logs, ID verification, and pass issuance.
• Ensure only authorized individuals can access restricted areas.
• Work effectively within a commercial environment that involves multiple tenants with different access rules, high visitor turnover, sensitive corporate environments, and shared infrastructure (parking, elevators, loading docks), while supporting privacy and business continuity expectations.
• Balance safety, tenant experience, and operational flow in a dynamic, multi-tenant setting.
• Effectively manage all contractor and construction-related activity on site, ensuring strict access control, safety compliance, and site protection.
• Verify all contractors against approved lists and ensure valid ID, company confirmation, and work authorization before granting entry.
• Monitor and restrict access to designated construction zones only, preventing entry into tenant, mechanical, or restricted areas.
• Respond to tenant complaints related to construction noise, disruptions, or after-hours work by attending the area, assessing the situation, and escalating or documenting as required.

Required Qualifications
• Must be able to demonstrate reliability, punctuality, and a positive attitude in all aspects of the role
• Valid British Columbia Security License
• Valid OFA 1 certificate
• Prior experience working in a commercial officer tower is required
• Must have at least 2 years of prior Security experience
• Prior concierge experience is highly desirable
• Proven leadership experience is highly desirable
• Demonstrated ability to work independently and perform effectively in high-pressure situations
• Strong English communication skills (verbal + written reports).
• Comfortable working independently while balancing safety, tenant experience, and operational flow
Certification Requirements (All)
British Columbia Security License
• Assist with daily operations as needed/required or directed

Qualifications & Skills:
• Must be willing and able to stand, walk, and patrol by foot for extended periods (8-12 hours)
• Valid BC Security license
• Valid OFA 1 certificate
• Must demonstrate a high degree of professionalism
• Must have at least 1 year of prior Security experience
• Experience in Loss Prevention / Retail Security is considered an asset
• Must have strong verbal and written communication skills
• Must have a strong command and fluency in the English language both written and verbal
• Must be able to take a Proactive approach to all onsite situations
• Must be capable of retaining all relevant information provided by management and designated staff
• Able to take constructive feedback where appropriate
• Must be unafraid to attend highly stressful emergency situations
• Must be able to work in a fast-paced dynamic environment both indoors and outdoors as required.
• Must be able to handle stress and pressure and make a sound decision under duress
• Must be comfortable working in a busy highly populated area
• Must demonstrate high attention to detail / observational awareness
• Must demonstrate strong interpersonal skills and emotional intelligence and the ability to work productively and efficiently in a team

Certification Requirements (All)
British Columbia Security License

Why Join Guardteck?

Growth Potential
We’re expanding quickly and promote from within. Those who step up and deliver have real opportunities to advance.
Learn & Develop
Gain hands on exposure across operations, including client relations, leadership, recruitment, compliance, and service delivery. Build practical skills that support long term growth.
Strong Team Environment
Be part of a team that communicates clearly, supports one another, and shows up ready to perform.
Purpose Driven Work
Our people keep communities safe and facilities running smoothly. In this role, you directly support the teams delivering essential services every day.
Recognition & Appreciation

We recognize initiative, reliability, and results. Hard work doesn’t go unnoticed, and wins are celebrated across the team.
If this opportunity excites you and you think you’d be a great fit, we’d love to hear from you.
Ready to be awesome? Apply today and help us build something special.
Guardteck is an equal opportunity employer. We value diversity and are committed to an inclusive workplace for all.