Job Description

• Job Title Security Guard
• Entity Cooperstown All Star Village
• Reports To: Director of Security
• Pay Range $17-$19/hr.
• Location Oneonta, NY
• Anticipated Start Date 5/30/26

About Property:

Cooperstown All Star Village is a state-of-the-art sports complex located in Oneonta, NY. Cooperstown All Star Village specializes in youth baseball tournaments bringing teammates, coaches, and families together through our Big-League Experiences. We are committed to maintaining the values and experience gained from playing the game, while making sure there's a whole lot of fun along the way.

The Security Guard is responsible for maintaining a safe, secure, and welcoming environment for campers, families, staff, and visitors. This position plays a critical role in monitoring the property, enforcing safety policies, managing access control, and responding promptly and professionally to incidents. The Security Guard serves as both a visible deterrent and a customer service resource, ensuring all guests feel safe and supported during their stay.

Key Responsibilities:

• Patrol assigned areas of the property on foot or by vehicle to monitor activity and ensure safety.
  
  • Monitor entrances, exits, and access points to ensure only authorized individuals are on campus.
  
  • Enforce property rules, policies, and safety procedures in a professional and courteous manner.
  
  • Respond promptly to incidents, disturbances, medical situations, or emergencies and follow proper reporting protocols.
  
  • Investigate and document reports of suspicious activity, accidents, or rule violations.
  
  • Provide clear, accurate, and timely written incident reports.
  
  • Assist guests and staff with directions, questions, and general support while maintaining a strong customer service presence.
  
  • Communicate effectively with management and team members via radio and other communication systems.
  
  • Support crowd control and traffic management during events, peak arrival/departure times, and special activities.
  
  • Perform other related duties as assigned.

Qualifications:

Required:

• High School Diploma or equivalent.

• Strong interpersonal, customer service, and conflict resolution skills.

• Excellent verbal and written communication skills.

• Ability to remain calm, professional, and decisive in high-pressure situations.

• Ability to work in a fast-paced environment and make sound, independent decisions.

• Ability to work flexible hours, including evenings, weekends, and holidays.

Preferred:

• Previous experience in private security, event security, or a related field.

• Additional security, law enforcement, or safety training.

Working Conditions / Special Physical Requirements:

• Prolonged periods of standing, walking, and patrolling the property.

• Must be able to lift up to 50 pounds.

• May be exposed to extreme temperatures and varying weather conditions.

• Must be able to respond quickly to emergencies and navigate all areas of the property.

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