Job Description
Signal Brand: Signal of Kanas City
Post Location: Kansas City, MO
Schedule: Full time (WEEKEND AVAILABILITY REQUIRED)
Pay Rate: $17 per hour
Shift/s 1st, 2nd (11:30am-11:30pm) and Overnight Patrol (7pm-7am) [Flexibility prefered]
(Detailed shift start and end time will be discussed during the in-person/Zoom interview)
Requirements:
- Needs to obtain a security license within 10 days of the hire date.
- VALID DRIVER'S LICENSE REQUIRED
- Ability to read, speak, and write in English
- Must be interested in and able to work a foot patrol post requiring walking for at least half of the shift as an inside guard in a Walmart store.
- Must have a clean driving record and be able to drive and operate a company vehicle safely as driving half of the shift is required.
- Applicant must have good customer service skills and the ability to interact and communicate proactively with associates and customers.
- Must be observant and able to report any activity that could be described as unusual, criminal or liability related.
Benefits:
- Paid training
- Flexible Schedule
- Career advancement opportunities
- Veteran and First Responder Friendly
Dedicated officers must be ALERT, engaged, and proactive. Officers must be able to conduct a variety of vehicle AND foot patrols, complete checkpoint reports including explanations of observations and photos, respond to dispatch calls, interact with activity and individuals on property and monitor actively for unusual activity on site.
Patrol officers must be able to hit 30-50 stops a night and have good time management skills. Patrol officers must be ALERT, engaged, and proactive. Officers must be able to conduct a variety of vehicle AND foot patrols, complete 30-50+ reports including explanations of observations and photos, respond to dispatch calls, interact with activity and individuals on property and monitor actively for unusual activity on multiple sites.
Additional Position Summary:
A Signal Patrol Officer role encompasses all dedicated requirements but varies from the below in duty specifically in a faster pace, time management and performing randomized but planned patrols of multiple sites throughout the shift. All duties listed below are minimum requirements – additional duties listed in the site’s Post Orders are requirements as well.
Essential Job Functions:
- Standing or walking for extended periods;
- Responding quickly to threats or emergencies;
- Completing incident reports;
- Maintaining situational awareness;
- Operating security technology; and
- In the case of a Patrol Officer or Dedicated vehicle post: driving a patrol vehicle on a scheduled patrol cycle for specific durations with limited idle times.
A Signal Dedicated Guard will conduct static security services for courtyards, offices, pools, and other high value areas to ensure all required access points are properly secured and to ensure protection of property and residents with a high degree of attentiveness to details and safety. All duties listed below are minimum requirements – additional duties listed in the site’s Post Orders are requirements as well.
Soft Skills:
- Visioning: Understanding the big picture and requirements necessary to deliver services that reflect company values, goals, and purpose. Can you exhibit our core values, creating peace of mind for our clients?
- Strategic Planning: Effective engagement, communication, planning and execution of daily security responsibilities while meeting established deadlines. Can you accurately execute security checks based on the needs of the post requirements?
- Financial Acumen: Understanding company measurements while executing the necessary behaviors to drive performance. Can you perform your duties to meet expectations and company benchmarks?
- Team Development: Communicate with Clients, team members and management effectively and in a timely manner, receiving and relaying feedback and executing follow up as needed. Can you work cohesively with a team, delivering on key objectives?
- Project Management: Complete understanding and execution of daily tasks and efficiently delivering services that meet the needs of the business.Can you complete your daily assigned tasks and communicate maintenance needs of company assets?
Responsibilities:
- Will conduct and deliver various dedicated services that reflect the company’s values, expectations, and consistent service in alignment with site specific instructions/post orders.
- Will write detailed and accurate reports utilizing company technology and web or app-based software during each shift that align with site instruction/post orders.
- The Ability to consistently arrive on time for shifts, clock in and out, meet time commitments, follow instruction, follow dress code and appearance standards and expectations
- Interacting with internal and external customers on site cultivating a customer service relationship while striving to provide peace of mind.
- Consistently communicates with the Advanced Dedicated Guard or the Dedicated Branch Supervisor to promptly report any customer or property related information and concerns.
- Responsible for the care of any Signal equipment assigned during shift including radios, access keys/cards, vehicles, and devices, etc.
- Consistently deescalate issues through communication in a professional and prompt manner.
- Manage daily activities while meeting key benchmarks and expectations set by the Dedicated Branch Supervisor such as reporting standards and service quality.
- Communicate with the Dedicated Branch Supervisor to receive and disseminate information through Branch Supervisor Daily Scrum, such as the client needs and post order changes to ensure operational excellence and efficiency.
Requirements:
- 18 years of age or older
- High school diploma or GED
- Pass background check and drug test
- Must have reliable transportation
- Complete training modules within first month
- Excellent organization, oral, and written communication skills
- Demonstrate a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times
- Must be able to move equipment weighing up to 20 pounds
Signal is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
