Job Description

Are you looking for a rewarding career in the hospitality industry? Good news! You found it. A resort like no other, Nemacolin has been creating magical moments in Pennsylvania’s Laurel Highlands since 1987. We take pride in our associates and their contributions to the resort. Supporting your success is a core value - through personalized training, career growth, and advancement opportunities designed to help you excel. Discover what this opportunity could bring for you.

The available shifts for this position are as follows:
- Morning (6am - 2:30pm)
- Afternoon (2pm - 10:30pm)
- Overnight (10pm - 6:30am)

Here at Nemacolin, our associates know to “Expect the Unexpected” – You have come across the career opportunity where entertainment and excitement are the job description. This position must be committed to making every experience memorable all while having fun and relishing the incredible atmosphere of the resort.

The Security Gate Concierge will be responsible for assisting guests and associates with access to resort properties. Also reports any unusual activity to higher authority. Ensures only permitted personal, guests and members access the properties. Performs tasks relevant to the guests needs and the hotel’s operations. Observes departing personnel to guard against theft of company property.

ESSENTIAL FUNCTIONS:

(The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for this position.)

• Observes security gates and checks cars for proper authorization tags.
• Ensures only permitted personnel, guests, and members access the property.
• Reports unusual occurrences to security team.
• Protects personnel and company assets.
• Responds to alarm activations and other emergencies that need tended to.
• Implements procedures for dealing with emergencies.
• Other job duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• Must have a valid driver’s license.
• Must possess good verbal and written communication skills.
• Must be able to speak fluent English.
• High school graduate education is preferred.
• Ability to stand up to 8 hours at a time.
• First aid/CPR certification is preferred.
• Must be a team player.
• Must be able to handle high-pressure situations.
• Computer/ Email skills

These skills and abilities are typically acquired through the completion of a high school diploma or equivalent.

This job description cannot possibly include a complete comprehensive listing of all the activities, duties or responsibilities that may be require by the organization and/or members of management. It reflects management’s assignment of essential functions, but it does not prescribe or restrict the additional tasks that may be required.

Begin a Meaningful Career at Nemacolin

At Nemacolin resort in Pennsylvania’s Laurel Highlands, foundational roles form the heart of the guest experience and the beginning of many long-term careers. Each day brings the opportunity to learn new skills, build confidence, and contribute to a team that values hard work, kindness, and pride in service. Whether entering hospitality for the first time or continuing a professional journey, the environment encourages growth, connection, and steady advancement.

Associate team members from a wide range of experiences come together to create something exceptional, supported by leaders who provide guidance, recognition, and encouragement along the way. Many leaders within the resort began in hourly roles, building successful careers through dedication, mentorship, and continuous learning.

Growth & Development

• Paid training and structured onboarding
• Hands-on learning and cross-department opportunities
• Clear pathways for advancement and internal promotion
• Recognition through individual and team honors

Benefits & Everyday Perks

• Competitive hourly wages and attractive 401(k) program
• Medical, dental, and vision coverage for eligible associates
• Paid time off and holiday compensation
• Discounted associate meals and uniform services
• Savings across resort dining, retail, spa, and activities
• Exclusive access to The Rec Center, The Market, The Pub, and the Wisteria associate community

A role at Nemacolin opens the door to skill-building, meaningful relationships, and a future shaped through experience and opportunity.

Bring your passion. Grow your career. Create Real Life Magic

About Nemacolin

A private, family-owned, and woman-owned luxury resort unlike anything else in the hospitality industry, Nemacolin spans more than 2,200 breathtaking acres in Pennsylvania’s Laurel Highlands. Recognized by Forbes Travel Guide, AAA, and Preferred Hotels & Resorts, this four-season destination blends refined hospitality with creativity, craftsmanship, and a spirit of adventure that defines every guest and member experience.

Distinctive accommodations, immersive experiences, and a culture grounded in artistry and service excellence come together to create a setting where guests, members, and associates find inspiration. Across the resort, Real Life Magic is brought to life through meaningful moments, genuine connection, and a shared commitment to delivering something truly exceptional.

Visit Nemacolin.com to step inside the story, explore the experiences, and discover what draws people to Nemacolin. Then, imagine where this opportunity could take you as part of your own remarkable journey.