Job Description

About Extrity Services

At Extrity Services, we redefine security by placing a premium on emotional intelligence, de-escalation, and cultivating a thriving company culture. We believe that security goes beyond physical safety; it's about creating an environment where everyone feels secure and valued. We are the leading provider of unarmed and armed security solutions; we pride ourselves on delivering top-notch, reliable services to a wide range of clients. Our commitment to operational excellence, stringent standards, and meticulous attention to detail is what sets us apart from the competition. Join us at Extrity Services, where security is a collaborative effort that values emotional intelligence, embraces de-escalation techniques, and celebrates the unique culture of each client. Together, let's redefine what it means to feel secure.

As the Security Field Lead at Extrity Services, you will be instrumental in supporting day-to-day field operations across multiple client sites while serving as a resource and mentor for security personnel. Your contribution will be pivotal in maintaining service excellence, ensuring operational consistency, and upholding Extrity Services' commitment to security and professionalism.

What You'll Be Doing:

• Support the Security Field Supervisor in overseeing daily security operations across assigned client sites
• Conduct routine site visits to ensure officers are meeting performance expectations, following post orders, and maintaining professional standards
• Provide field support and guidance to security personnel while fostering a culture of accountability and teamwork
• Assist with shift coverage, including filling open shifts and responding to last-minute staffing needs when necessary
• Perform quality assurance checks and document observations related to site operations and officer performance
• Act as a point of contact for field personnel, escalating operational concerns and incidents to the Security Field Supervisor as needed
• Assist with onboarding and field training of new security officers, ensuring compliance with company policies and site-specific procedures
• Respond to incidents and support de-escalation efforts while maintaining a calm and professional presence
• Assist with uniform, equipment, and resource accountability across assigned sites
• Prepare and submit field activity reports, site visit summaries, and operational updates to leadership

What You'll Bring:

• Minimum of 2 years of experience in security, law enforcement, military, or a related field
• Previous experience in a lead, trainer, or supervisory support role preferred
• Strong understanding of security operations, emergency response procedures, and customer service principles
• Excellent communication and interpersonal skills with the ability to build positive relationships with team members and clients
• Ability to coach, mentor, and support security personnel in a professional manner
• Strong organizational skills and attention to detail
• Ability to work independently while effectively collaborating with leadership
• Flexibility to work varying schedules and respond to operational needs, including emergency shift coverage
• Commitment to professionalism, reliability, and service excellence

Why Join Us:

Being a part of Extrity Services means you are contributing to a safe, hospitable, and thriving community. You will have opportunities for professional growth and development all while making a meaningful impact on the lives of those we serve.

Our Approach:

Emotional Intelligence: We recognize the power of empathy and understanding in our line of work. Our security professionals are not just experts in the field; they are adept at reading situations, tuning into emotions, and responding with sensitivity.

De-escalation Mastery: Diffusing tense situations is a skill we pride ourselves on. Instead of confrontation, our team is trained to de-escalate, finding peaceful resolutions that prioritize the well-being of all involved.

Culture as a Foundation: We understand that security is not a standalone department but an integral part of our overall company culture. Our approach blends seamlessly with your values, ensuring a secure and harmonious atmosphere that resonates with your unique identity.