Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

· Provide daily security escort services to escort uncleared contractors and visitors.

· Escorts shall always maintain visual and auditory contact and control over uncleared individuals being escorted; maintain close proximity to visitors to prevent the intentional or unintentional disclosure of classified information, materials or equipment.

· Detect and deter any covert attempt to obtain classified information, material, and equipment; remain alert and awake at all times while carrying out escort duties; and ensure security procedures and regulations are enforced.

· Receive, process, and escalate service calls and emergency calls and customer complaints in accordance with approved escalation procedures.

· Ensures proper housekeeping practices are strictly adhered to.

· Interacts professionally with customers, contractors, vendors, and staff members; maintains effective working relationships in cooperation with the management team to meet the mission objectives of the contract.

· Communicates/updates supervisor on progress of jobs being escorted.

· Assist the RCFM or CFM with the administrative processing.

· Meet safety performance standards.

· Work additional hours, as needed.

· Perform other job-related duties as assigned or directed.

EXPERIENCE AND EDUCATION

· High School Diploma or equivalent.

· Minimum of one (1) year of escort or security experience.

· TSSCI Clearance and polygraph required

· Demonstrate strong teamwork and communication skills.

· Ability to read, write and speak English

· Ability and willingness to complete escort training and maintain customer escort requirements.

· Ability to complete and maintain Customer-specific escort requirements.

· Ability to deal with a variety of people in a professional, courteous manner in diversified situations.

· Mature judgment and ability to work with minimal supervision.

· Ability to pass pre-hire background and drug screen.

· U.S. citizenship.

SKILLS

· Exceptional Customer Service skills

· Strong Organizational skills and attention to detail

· Excellent Verbal and Written Communication skills

· Strong Computer skills – Microsoft products required (Outlook, Excel)