Job Description

Security Drop Officers start at $18hr and average anywhere from 15-20hrs a week. The drop typically starts at 4:30am.

Providing Security for the Drop Process by escorting the drop team throughout the Casino to maintain Missouri Gaming Commission’s regulations. Also providing superior service to Harrah's guests by seeking out opportunities to be of service; maintaining highly visible patrols to ensure a safe gaming experience; assuring quality support to other departments so that they may serve guests more effectively; maintaining public order, enforcing safety rules, protecting property and assets, and investigating disturbances in the hotel and casino.

Secure the drop zones

Move guests as needed from the drop zone

Make notifications to surveillance and MGC as needed.

• Safety and Security – Officers are accountable for providing safety and security for our guests. Officers are to look for safety concerns (ripped carpet, spills, liquid on the concourse, broken glass, etc..) and report these concerns to Facilities or EVS for clean up or repair
• Readiness to Work – Officers will report to work in a clean, pressed, appropriate uniform.
• Officers must adhere to the appearance guidelines as described in the employee handbook, no exceptions.
• Teamwork – Offers to help, cooperates with employees within department, on other shifts and in other departments. Actively participates in buzz sessions and offers to work hours to assist with business demands.
• Open to Coaching - Make efforts to improve and learn from mistakes. Attends training and puts skills into practice on the job. Will ask for constructive feedback and will seek out ways to improve.
• May be required to perform Security Officer responsibilities in addition to above listed items.
• Applies first aid as deemed appropriate to employees and guests and provides immediate CPR/AED lifesaving, medical care as necessary.

• Work Requirements: Ability to work independently and as part of a team; operate effectively in fast-paced and stressful environments.

• Physical Demands: Stand for prolonged periods (up to entire shift), bend, stoop, twist, kneel, reach, grip, and lift/push/pull items (minimum 25 lbs; up to 150 lbs with reasonable accommodations).

• Environmental Tolerance: Comfortable in areas with second-hand smoke, bright lights, high noise, dust, and high traffic.

• Communication & Cognitive Skills: Read, write, speak, and understand English; respond to visual and auditory cues; maintain accurate records; basic math skills (addition/subtraction).

• Dexterity & Vision: Ability to handle items such as chips, money bags, computers; excellent vision including peripheral.

• Ability to read, write and understand English.

• High School Diploma or equivalent required

• Must be at least 18 years old

• Ability to demonstrate integrity and adhere to standards of a regulated business

• Eligible to obtain a Missouri Gaming License, pass a background check and drug screening

• Flexible availability: able to work any shift, including weekends and holidays

• Professional, well-groomed appearance

• Strong customer service and communication skills

• Basic computer skills: data entry and ability to interpret computer output