Job Description

Ready to suit up as a security dispatcher

Do you like being at the heart of the action, staying in control when things heat up, and playing a key role in the security of an exceptional environment?

GardaWorld is recruiting dispatchers for a university environment in downtown Montreal. As a dispatcher, your vigilance and ability to react quickly will make all the difference: you will coordinate priorities and deploy agents in the field to manage various situations on campus.

In order to get to know the premises like the back of your hand, you will complete approximately 120 hours of patrols, an essential experience for fully understanding the reality of your team's work. You will know exactly how long it takes to get from point A to point B, making you a reference and a pillar of support for the officers you dispatch.

Why GardaWorld?

• Salary starting at $23.49/hour, depending on the pay scale in place

• 40 hours guaranteed each week

• Uniform provided free of charge

• Opportunities for advancement within the company

• Continuing education with the GardaWorld Campus

Responsibilities of our security dispatcher

• Answer and handle emergency calls

• Dispatch calls to patrol officers and supervisors

• Monitor and analyze security cameras

• Provide high-level customer service in French and English

• Supervise and direct patrol officers and supervisors in the field

Qualifications sought in our security dispatcher

• High school diploma or equivalent

• Valid security guard license (BSP) required

• Valid first aid certificate

• Minimum of one year of security experience, including relevant experience in patrol or dispatch

• Excellent command of French and English (bilingualism required)

• Flexible availability according to operational needs