Job Description

Are you ready for your next move in security?

AG Security Group is looking for a professional, customer and client-focused Security Coordinator to support daily security operations at a busy CBD-based client site.

This role is ideal for someone who enjoys working with people, communicates well and takes pride in delivering a high standard of service. You may already have experience in site coordination or be a senior Security Officer ready to step into a role with more responsibility, client contact and day-to-day site involvement.

About AG Security Group

AG Security Group is a proudly South Australian-owned security company with over 35 years’ experience. We have built our reputation on professionalism, reliability, strong client relationships and taking pride in the standard of our work.

We value security professionals who communicate well, present professionally and understand that great security is about more than presence alone. It is about judgement, customer service, accountability and delivering a service people can trust.

About the role

As the Security Coordinator, you will work as part of a two-person security team and support the day-to-day coordination of security services at a site that operates 24 hours a day, 7 days a week. You will liaise with the client, assist the onsite security team, maintain service standards and help ensure the site remains safe, organised and well managed.

This is a customer and client-facing role where communication, presentation and professionalism matter. You will work with the client, visitors, contractors, members of the public and AG Security Group’s operations team to support a smooth and responsive security service.

You will also use security and administration systems, including Gallagher and Avigilon, along with Microsoft Office, email and other computer-based systems as required.

What you will be doing

Your role will include:

• Supporting daily site security coordination
• Providing professional client liaison and customer service
• Assisting and guiding Security Officers on site
• Coordinating access control and authorised entry
• Using Gallagher, Avigilon and other site security systems
• Monitoring CCTV, security systems and associated equipment
• Maintaining a visible security presence through inspections and foot patrols
• Responding professionally to incidents and operational requirements
• Completing reports, records and site documentation
• Building positive relationships with the client, visitors, contractors and the public
• Following company procedures, site instructions and safety requirements
• Using Microsoft Office, email and other administrative systems as required

About you

You will be reliable, well-presented and confident working in a busy client-facing environment. You will have strong communication skills, sound judgement and the ability to build positive working relationships with clients, team members, visitors and contractors.

This role will suit someone who is calm under pressure, organised, customer and client-focused, and ready to take responsibility in a site coordination role.

What matters most is your attitude, reliability, accountability and ability to represent AG Security Group professionally.

Requirements

To be considered for this role, you will need:

• Australian citizenship, as required to obtain an Australian Government Baseline Security Clearance
• Current South Australian Security Licence
• Current South Australian Driver’s Licence
• Current National Police Clearance
• Current Working with Children Check
• Experience in a customer or client-facing security role
• Experience supporting, guiding or working closely with other Security Officers
• Experience operating CCTV, access control and security systems
• Experience using Gallagher and/or Avigilon systems, or the ability to learn new systems confidently
• Confidence using Microsoft Office, email and computer-based reporting systems
• Strong written and verbal communication skills
• High attention to detail and professional presentation
• A reliable, honest and team-focused approach

What we offer

• Weekday day-shift roster supporting a more predictable work-life routine
• 38 rostered hours per week
• Security Officer Level 4 + supervision allowance
• Opportunity to work weekends if desired
• Operational support from AG Security Group’s experienced team
• Full uniform supplied so you are ready and professionally presented from day one
• Positive, inclusive and team-focused workplace culture
• Access to our Employee Assistance Program for employees and their families
• The opportunity to continue building your security career with an established South Australian-owned company

How to apply

If you are an experienced Security Coordinator, senior Security Officer or Security Officer ready to step into a customer and client-focused coordination role, we encourage you to apply.

Only applications submitted through SEEK will be considered for this role.

Only suitable applicants will be contacted for interviews.

Previous applicants need not apply.

AG Security Group is an equal opportunity employer. We value diversity and inclusion in our workplace. Aboriginal and Torres Strait Islander peoples are encouraged to apply.