Job Description

POSITION: Security Coordinator

DEPARTMENT: Security

FACILITY: First Financial Center

LOCATION: Cincinnati, OH

REPORTS TO: Security Manager

FLSA STATUS: Salaried, Exempt

LEGENDS GLOBAL

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.

Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.

Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us!

FIRST FINANICAL CENTER

The First Financial Center is located in the heart of downtown Cincinnati, Ohio, within blocks of top-rated restaurants, bars, pro-sports venues and attractions. First Financial Center has an innovative design that can accommodate both large and small groups. The First Financial Center recently completed a $264M reimagination and offers a 40,000 sq. ft. grand ballroom, 200,000 sq. ft. of exhibit space, and 30 deluxe meeting rooms.

THE ROLE

The Security Coordinator is responsible for supporting the day-to-day security and public safety operations of the facility while helping ensure a safe, secure, and welcoming environment for guests, employees, vendors, and visitors. This position oversees administrative and management functions necessary to insure efficient departmental operations. Assist with maintaining all physical security items such as key control, card access system etc.

Essential Duties and Responsibilities

• Maintain the safety and security of the facility, guests, employees, vendors, and visitors.
• Conduct routine patrols and inspections of the property to identify and address safety or security concerns.
• Monitor and ensure facility access, including locking and unlocking designated areas as required
• Respond promptly and professionally to emergencies, incidents, disturbances, and guest concerns.
• Assist with crowd management and enforce venue policies and procedures during events and daily operations.
• De-escalate conflicts and appropriately manage disruptive or unruly individuals while maintaining professionalism.
• Assist management with Investigations and/or incidents including theft, vandalism, property damage, and other security-related matters; complete incident reports and collect supporting documentation, including photographs when necessary.
• Conduct security evaluations and prepared detailed security proposals, staffing estimates, and operational plans for client events.
• Provide direction, information, and assistance to guests, clients, and staff regarding facility operations and event schedules.
• Support operational needs including opening facilities for tours, events, and other scheduled activities.
• Collaborate with Contract Security to ensure effective coverage and service delivery of event-based security personnel.
• Collaborate with venue management, event staff, law enforcement, and emergency personnel as needed.
• Perform other duties and responsibilities as assigned

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• Must have a high school diploma or equivalent, some college is preferred
• Must be at least 21
• Minimum 2 years security experience, preferably in a similar environment
• Supervisory experience is preferred

Skills and Abilities

• Must be able to maintain an effective working relationship with clients, employees, exhibitors, patrons and others encountered in the course of employment.
• Ability to effectively supervise staff.
• Ability to communicate with and take direction from immediate supervisor and facility management.
• Possess excellent written, verbal and interpersonal skills and interacts with all levels of staff, including management.
• Remain flexible and adjust to situations as they occur.
• Ability to handle/resolve high tension situations and control “unruly” guests.
• Excellent communication, problem solving and organizational skills.
• Work independently, exercising judgment and initiative.
• Must possess professional presentation, appearance and work ethic.
• Must be a non-commissioned officer as mandated by the state.
• Ability to work flexible hours based on events, including daytime, evenings, weekends and holidays as needed.
• Some computer experience including experience with the Microsoft Office Suite.

Certificates, Licenses, Registrations

• Must obtain all licenses or permits as required by the state, county, or city. Must have a valid driver’s license.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

COMPENSATION

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

Location: On Site – First Financial Center – Cincinnati, OH

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

NOTE:

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.