Marksman Security

Security Control Room Officer

Marksman Security  •  Onsite  •  2 days ago
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Job Description

Marksman Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Marksman's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you!

We are looking for a customer service officer with superior communication skills and a great work ethic to join Titan Security. As the customer service officer, you will work directly with tenants to meet their needs, answer their questions and provide support.

RESPONSIBILITIES

  • Greet and assist tenants and visitors, in a friendly and efficient manner, leaving a positive first impression.
  • Take ownership of the lobby area to ensure cleanliness and comfort of tenants and visitors
  • Act as a primary resource for tenant and visitor inquiries regarding building related questions.
  • Answer internal/external calls and redirect calls to appropriate tenant contact or department
  • Assist with deliveries of meals, packages, etc.
  • Effectively utilize access control systems, visitor management systems and CCTV systems as needed.
  • Identify all tenants and/or visitors upon arrival.
  • Ensure visitors and vendors are properly signed in prior to accessing the building.
  • Monitor security cameras that are within the facility.
  • Respond to incidents including property emergencies.
  • Ability to stand/sit/walk for extended periods of time.
  • Maintain clear, accurate logs pertaining to people or property including packages.
  • Provide excellent Customer Service to all parties encountered while on duty.
  • Provide assistance with administrative duties and special projects as needed.

QUALIFICATIONS AND BENEFITS

Required Qualifications :

  • Must be at least 18 years of age.
  • High School diploma or general education degree (GED)
  • Able to acquire and maintain a valid Illinois Permanent Employee Registration Card (PERC), including state accredited training requirements.
  • Able to pass pre-employment drug screen and criminal background check.
  • Able to read, write, speak, and understand English
  • Able to meet physical essential functions of the job, which include standing and foot patrols (up to 5 mi per shift), walking up and down stairs, perimeter patrols in increment weather; responsibilities can include lifting 50+ lbs
  • Customer service experience a must: barista, hostess, front desk, receptionist, reservationist, CSR

Preferred Qualifications of Security Officers:

  • 1 year experience in a customer service, retail, hotel or restaurant position.
  • Bi-lingual considered a plus.
  • Proficiency with Microsoft Office software

Pay and Benefits for Security Officers:

  • $ / hour
  • Paid time off and paid holidays
  • Medical and Dental insurance
  • Opportunities for career growth and promotion
  • Skills-enhancing training

EOE/M/F/D/V

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Marksman Security

About Marksman Security

Marksman Security was founded in 2003 with the core philosophy of providing excellence in service.

Our comprehensive security and building ambassador programs are customized to your community or facility’s needs. We invite you to learn about our staffing solutions and the values that encompass our service delivery model.

We provide customized security services in the following vertical markets:

Residential

Commercial Real Estate

Data Centers

Industrial & Manufacturing

Public Transit

Logistics

Maritime

Healthcare

Higher Education

Aviation

Government

Financial Institutions

What separates Marksman from other security providers is our unmatched customer service, advanced technology solutions, and superior operational support.

Licensed in 20 states and growing:

AL: 00327, AZ: 1667008, CA: PPO 120850, FL: B2300228, GA: PSC002343, IL: 122.001484, IN: SG22000002, IA: 1724PS4428, KY: 0155353606, MI: 3801208135, NC: BPN008335P6, NV: 1791B, OH: 20212100396092, OK: 15SGA4542, PA: 6835672, TN: 13187, TX: B09404501, UT: 12850792-6301 VA: 11-17618, WA: 23012476

Industry
Security & Investigations
Company Size
1,001-5,000 employees
Headquarters
Fort Lauderdale, Florida
Year Founded
Unknown
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