Job Description

Function

Cloud & Data Engineering

Our Company

We’re Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world’s potential. We’re people-centric and here to power good. Every day, we future-proof urban spaces, conserve natural resources, protect rainforests, and save lives. This is a world where innovation, technology, and deep expertise come together to take our company and customers from what’s now to what’s next. We make it happen through the power of acceleration.

Imagine the sheer breadth of talent it takes to bring a better tomorrow closer to today. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us.

Position: SOC Support Analyst

Education: Bachelor’s degree in Cybersecurity, Information Security, Computer Science, or a related field.

Location: Dallas, TX (Onsite)

Meet Our Team

Join a dynamic and mission-driven Cyber Security Operations Center (SOC) team dedicated to protecting critical business systems and data from evolving cyber threats. As the first line of defense, our team monitors, investigates, and responds to security events around the clock. You'll work alongside experienced security professionals who are passionate about mentoring and developing the next generation of cybersecurity talent in a collaborative, fast-paced environment.

What You'll Be Doing

• Monitor and analyze security alerts and events using SIEM and other security monitoring tools.
• Perform initial incident triage, investigation, and categorization of security events (Tier 1/L1 support).
• Escalate suspicious or high-risk incidents to senior analysts and incident response teams when required.
• Create, update, and manage incident tickets with accurate and detailed documentation.
• Communicate effectively with end users, stakeholders, and internal teams during security investigations.
• Follow established incident response procedures, playbooks, and operational processes.
• Provide regular updates to shift leads and SOC management regarding incident status and key events.
• Monitor threat intelligence feeds and stay informed about emerging cyber threats and attack trends.
• Support observability and monitoring platforms to enhance security visibility across the environment.
• Contribute to continuous improvement initiatives that strengthen security operations and detection capabilities.

What You Bring to the Team

• Bachelor's degree in Cybersecurity, Information Security, Computer Science, or a related discipline.
• Foundational understanding of cybersecurity principles, networking concepts, and security best practices.
• Exposure to security technologies such as SIEM platforms, firewalls, antivirus solutions, EDR tools, or similar technologies through coursework, labs, internships, or projects.
• Strong verbal and written communication skills with the ability to document findings clearly.
• Eagerness to learn, take direction, and grow within a cybersecurity operations environment.
• Ability to work effectively in a collaborative team setting and participate in shift-based operations when required.
• Internship, co-op, or project experience in cybersecurity is highly desirable.
• Familiarity with frameworks and concepts such as MITRE ATT&CK, threat intelligence, incident response, or security monitoring.
• Industry certifications such as Security+, CySA+, or equivalent are a plus.
• A proactive mindset, strong analytical thinking, and a passion for building a career in cybersecurity.

Growth & Development

• Hands-on training and mentorship from experienced cybersecurity professionals.
• Clear career progression into advanced security roles such as Threat Hunting, Incident Response, Digital Forensics, and SOC Tier 2/3 Analyst positions.
• Exposure to real-world security incidents, enterprise security technologies, and industry best practices.
• Opportunity to work in a collaborative environment focused on continuous learning and professional growth.

LI#RS1

About us

We’re a global, team of innovators. Together, we harness engineering excellence and passion to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can make a positive impact on their industries and society. If you believe that innovation can bring a better tomorrow closer to today, this is the place for you.

Fostering innovation through diverse perspectives

Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people, which drives our innovation and growth.

We are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued, heard, and safe to express themselves, they do their best work.

How we look after you

We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.

We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.