Job Description

blueAPACHE is an Australian owned award-winning Managed Service Provider, recognised for the

5th year running, as Mid-Market Partner of the Year at the ARN Innovation Awards.

We pride ourselves on being a genuinely great place to work, with a vibrant culture, clear vision, and

strong leadership. When joining blueAPACHE, you are joining an organisation that is driven by our

core values of employee and customer experience. We are proud to be an equal opportunity

employer and are committed to building a diverse and inclusive workplace where we embrace our

individual talents, and our differences.

The Security Analyst Level 1 is responsible for monitoring, analyzing, and responding to security

incidents and events to protect MSP customer assets. This entry-level position involves working

closely with the security team to ensure compliance with security policies and procedures, assist

in risk assessments, and contribute to the implementation of security measures.

Requirements

• Monitoring and Analysis:

• Monitor security alerts and notifications from various security tools (SIEM, IDS/IPS,
• firewalls, etc.), maintaining constant vigilance. Support a 24x7 roster.
• Analyze security incidents to identify potential threats and vulnerabilities.
• Assist in investigating security breaches and recommend corrective actions.

• Incident Response:

• Participate in incident response activities, including containment and recovery efforts.
• Document incidents and response actions for future reference and reporting.

• Risk Assessment and Management:

• Assist in conducting risk assessments to identify security risks and vulnerabilities.
• Support the evaluation of security controls and recommend improvements.
• Aid in the development and implementation of security policies and procedures.

• Documentation and Reporting:

• Maintain accurate documentation of security incidents, investigations, and policies.
• Generate reports for management on security incidents and compliance metrics.

• Education and Awareness:

• Assist in promoting security awareness throughout the organization.
• Participate in training sessions to enhance personal and team knowledge of security best practices.

Qualifications:

• Education:

• Bachelor’s degree in Cybersecurity, Information Technology, Computer Science, or a related field is preferred. Relevant certifications (e.g., CompTIA Security+, CEH) are a plus.

• Experience:

• Previous experience supporting client environments as a Level 1 analyst with exceptional customer service skills.
• Demonstrated experience in incident investigation, threat detection, and triage.
• Proficiency in cybersecurity operations and SOC analytics.
• Basic understanding of information security concepts and best practices.
• Familiarity with security tools and technologies (e.g., firewalls, antivirus software, SIEM).
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work effectively both as part of a team and independently.

Career Advancement:

• Opportunities for advancement to higher-level security analyst positions and specialized roles within the information security field as skills and experience are gained.

Benefits

blueAPACHE continues to grow alongside some of Australia’s leading midmarket businesses, our valued clients. We continue to stay abreast of current technologies to maintain our competitive advantage, offering the opportunity to continually expand your technical expertise and provide an uncompressing offering to our clients. We recognise our people are our most significant differentiator.

• We offer options for you to interview virtually.
• blueAPACHE offers an environment to make a real difference, develop careers within a supportive and rewarding environment.
• Flexibility to work the way that aligns with our values of employee and customer experience, including hybrid/work from home model.
• Regular social events and an awesome culture – work with a team of experts in their field.
• Ongoing training and development including paid certifications.
• Quality hardware and laptop provided.
• Employee referral programs - once you are in and you are loving it - you can refer a friend and get paid for it!

*** Please note, all offers of employment at blueAPACHE are subject to National Police Checking Service