Job Description

• Accelerate your cyber security sales career
• Build high‑value client relationships
• Sell market‑leading security solutions
• Be rewarded for performance in a business that invests in your success

At The Missing Link, we do more than sell technology, we enable businesses to thrive through trusted cyber security solutions and long‑term partnerships. As one of Australia’s most awarded IT services providers, and now proudly backed by Infosys, we bring over 28 years of experience delivering world‑class Cyber Security, Cloud, IT and Automation solutions to enterprise and mid‑market organisations.

With a growing global footprint and 200+ talented professionals, we combine deep technical expertise with strong vendor relationships to deliver meaningful outcomes for our clients. For sales leaders in cyber security, this means access to premium solutions, highly skilled pre‑sales and delivery teams, and the credibility that opens doors.

Our culture is built on inclusion, innovation and impact. We invest in our people with competitive salary packages, company‑funded certifications, and clear career pathways. At The Missing Link, your commercial skills are valued, your ideas are heard, and your success is supported every step of the way.

The Opportunity

We are looking for a Security Account Director to drive new business growth across new and existing Enterprise clients, with a strong emphasis on cyber security products, professional services, and managed services.

This is a true consultative sales role and is ideal for someone who enjoys uncovering client challenges, shaping solutions alongside technical experts, and building long‑term customer relationships. While your core focus will be cyber security, you’ll also be rewarded for identifying opportunities across The Missing Link’s broader solution portfolio.

You’ll be given the autonomy, tools, vendor support, and pre‑sales backing to succeed and a compensation structure that rewards performance.

What You’ll Be Doing

Business Development & Sales

• Develop and close new cyber security opportunities across greenfield and existing accounts in the Enterprise / Large Enterprise space

• Actively hunt for new business using modern prospecting and research tools
• Engage clients to understand their security risks and recommend fit‑for‑purpose solutions
• Build pipeline across Products, Professional Services, and Managed Services
• Attend client meetings and confidently lead sales conversations end‑to‑end
• Work closely with pre‑sales, technical, and delivery teams to ensure solution accuracy

Account Management

• Grow and retain existing client relationships through exceptional service
• Identify cross‑sell and up‑sell opportunities across multiple solution areas
• Maintain software renewals and long‑term managed service engagements
• Ensure client satisfaction, timely responses, and delivery against commitments

Vendor & Partner Engagement

• Actively manage relationships with key security vendors

• Participate in account mapping and joint planning activities
• Drive vendor adoption and growth within your account base
• Act as a vendor champion where required

Sales Administration & Forecasting

• Maintain pipeline, forecasting, and opportunity data in the CRM

• Ensure CRM hygiene, accurate client records, and forecast integrity
• Contribute meaningfully to sales meetings, planning sessions, and reporting

What Success Looks Like

• Achieving revenue and gross profit targets
• Maintaining strong pipeline coverage and forecast accuracy
• Delivering excellent customer outcomes and feedback
• Building trusted internal relationships with pre‑sales and technical teams
• Establishing yourself as a credible cyber security advisor to clients

Requirements

What We’re Looking For

A driven, ethical, and commercially astute sales professional who thrives in complex solution selling environments.

Key attributes include:

• 10+ years of IT sales experience, Cyber security experience will be a plus
• Proven experience selling cyber security solutions and services into Enterprise / Large Enterprise clients
• Strong consultative and solution‑selling capability
• Excellent communication, presentation, and stakeholder engagement skills
• High levels of self‑motivation, initiative, and accountability
• Strategic thinking with strong planning and pipeline management skills
• Professional, dependable, and adaptable approach

Experience selling managed services, professional services, or working with MSSPs / security integrators will be highly regarded.

Benefits

Having a great company culture is very important to The Missing Link. Keeping our team happy is one of our top priorities.

Here are some of the best things about working at The Missing Link:

• Competitive base salary with an uncapped commission structure
• Opportunity to sell high-demand, high-impact cybersecurity solutions
• Supportive, collaborative team environment with strong technical backing
• Ongoing training and professional development in a rapidly growing industry
• Clear career progression in a business that values performance and initiative