Job Description

Job Location Chula Vista Resort - Wisconsin Dells, WI 53965 Position Type Full-Time/Part-Time

Great training opportunity for advancement in Law Enforcement or similar fields.

Safety & Security Officer’s are here to make Chula Vista Resort safe and secure at all times and to protect our guests and employees. Safety & Security Officer’s will fulfill the related goals and objectives of the resort while displaying hospitality and professionalism at all times taking pride in representing Chula Vista Resort.

Essential Job Functions:

• Patrol of entire Resort and all properties.
• Checking and securing all required doors, windows, and property of the Resort and our guests, including parking lots and vehicles in those lots.
• Investigation of complaints and injuries from guests as well as employees.
• Surveillance of Resort by using Resort surveillance camera system.
• Report writing and keeping of patrol logs.
• Working closely with law enforcement, fire and EMS on issues as they arise.
• Continually checking for safety issues and OSHA requirements to be sure we are in compliance.
• Enforcement of all Resort policies and procedures for all employees and guests.
• Provide accurate information and a prompt answer to any questions the guest may have about the resort and local area.
• Perform and complete other assigned duties.
• Display a calm and attentive approach in solving problems and handling difficult situation, collecting information and sincerely helping to resolve them.
• Determine, communicate, and monitor personal and department achievements and performance standards on a daily basis.

**Must have valid Driver License and good driving record.

Education:

Required- High School Diploma

Experience:

Preferred- Prior law enforcement, security, EMS, fire and safety, or military.

Skills, Knowledge, Abilities:

Knowledge of all facets of the Resort including guest relations, as they apply to Chula Vista Resort, is required. Must be able to think creatively regarding the needs of the resort and solve problems or seize opportunities as they occur. Must be able to clearly define objectives.

Physical Requirements:

*Must be in good physical condition. **Able to lift minimum of 50 lbs.

Body Positions:

Sitting, standing for an extended period of time.

Body Sense:

Have full use of eyes and ears, full power of speech.

Body Movements:

Walking, turning head and torso, bending arms, wrists, and fingers.

Mental Requirements:

Language:

Must be able to communicate in English, both verbally and in writing, well enough to give instructions, relay information, and carry on effective interchange with customers, vendors, and company staff.