Job Description

Are you ready to make an impact in a dynamic, global environment? As a Corporate Actions Analyst, you will play a pivotal role in shaping the client experience and advancing your career within a team that values innovation, collaboration, and continuous improvement. You will have the opportunity to develop your skills, work with diverse partners, and contribute to industry-leading service quality. At JPMorganChase, your growth and success are our priority.

As a Corporate Actions Analyst in the Announcement Capture Team within WHEM Operations, you will manage the capture and processing of complex voluntary corporate action events. You will work closely with global partners—including middle office teams, client service managers, product partners, and regional processing teams—to ensure timely and accurate event completion. You will leverage enterprise systems and digital tools to drive continuous improvement and deliver a world-class service experience. Your role is critical in understanding market nuances and actively managing risks throughout the event lifecycle.

You will collaborate across operational areas locally and globally, ensuring efficient issue resolution and supporting multiple internal lines of business that serve large institutional clients. Your contributions will help us achieve measurable, consistently proven service performance and industry-leading quality.

Job Responsibilities:

• Review incoming events from various data sources (SWIFT messages, agent emails, offer documents) to create and maintain corporate actions such as mergers, repurchase offers, exchange offers, and optional dividends
• Perform routine and non-routine corporate action announcement tasks with moderate to advanced complexity, applying subject matter expertise
• Diagnose problems and provide operational or technical resolution within defined autonomy
• Serve as a point of contact for subscribers through Operations, Middle Office, and Client Service
• Participate in End of Day (EOD) control functions to ensure all work and risk is managed
• Publish daily, weekly, and monthly metrics to key stakeholders and suggest process improvements for manual touchpoint reduction
• Demonstrate flexibility with extended hours as required to meet client expectations and work under pressure in different shifts

Required Qualifications, Capabilities, and Skills:

• Ability to work closely with business partners and interact with all staff levels
• Flexible approach, able to follow tight deadlines, organize, and prioritize work
• Experience working on multi-stream programs in large-scale, high-volume environments
• Strategic thinking with practical execution
• Strong analytical and problem-solving skills, including initiative to drive change and enhance controls
• Ability to manage through a changing business landscape

Preferred Qualifications, Capabilities, and Skills:

• Relevant degree education preferred; candidates with a proven track record will be considered
• Prior experience in financial services, preferably in custody asset servicing, fund services, markets, prime brokerage, or securities lending
• Experience with asset servicing operating systems/platforms (IMActions, TCS BaNCS, or third-party vendor management advantageous)
• Strong oral and written communication and presentation skills, with the ability to communicate strategic messages clearly and consistently
• Extensive working knowledge of Microsoft Office products (Word, Excel, PowerPoint)
• Good understanding of DTC or SWIFT message types used in asset servicing

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans