Job Description

Citi's Markets Operations group provides a full suite of strategic advisory and financing products to multinational and local corporations, financial and public sector institutions, governments, privately held businesses, and many of the world's most successful and influential individuals and families in more than 160 countries and jurisdictions. We provide world-class financial products and services as diverse as the needs of the thousands of corporations, institutions, governments and investors we serve. With trading floors in more than 80 countries, we work to enrich the relationships, products and technology that define our market-making presence. The breadth, depth and strength of our sales and trading, distribution and research capabilities span a broad range of asset classes, currencies, sectors and products — including equities, commodities, credit, futures, foreign exchange (FX), emerging markets, G10 rates, municipals, prime finance and securitized markets.

The In-Business Risk & Control (IBRC) function within Equities Middle Office provides centralised risk oversight, control governance, and initiative coordination across the Equities Operations landscape. The team partners with ECO, ORM, and broader Markets Operations stakeholders to ensure robust control frameworks, regulatory compliance, and operational resilience.

This role is the IBRC lead for Equities Middle Office, providing risk and control governance across Equities Cash, Equities Derivatives, Syndicates, Prime Finance, Stock Loan, Delta One, and OTC Confirmations The successful candidate will be responsible for maintaining and enhancing the risk and control governance framework, proactively identifying and monitoring Key Risk Indicators, managing third-party and vendor oversight, coordinating attestations and corporate hygiene activities, and driving risk reduction initiatives as they arise across the function. The role requires a high degree of flexibility and the ability to take ownership of new and emerging priorities as the risk landscape evolves. The role will work closely with Equities Middle Office leadership, Markets Operations COO, and second- and third-line partners.

What you'll do

• Maintain and enhance the In-Business Risk & Control Governance framework and virtual IBRC Team across Equities Middle Office (Equities Cash, Equities Derivatives, Syndicates, Prime Finance, Stock Loan, Delta One, and OTC Confirmations), ensuring standardised governance over attestations, corporate hygiene, risk updates, commentary, audit engagement, working groups, and central initiatives
• Partner with ECO and ORM Teams across Equities to ensure consistent risk oversight and control effectiveness
• Design, develop, and maintain Key Risk Indicator (KRI) dashboards to proactively identify emerging risks, control weaknesses, and trends across Equities Middle Office operations, monitoring outputs and driving timely escalation where thresholds are breached
• Oversee third-party and vendor risk governance for Equities Middle Office, ensuring appropriate due diligence, ongoing monitoring, performance oversight, and independent validation of vendor-generated outputs
• Represent Equities Middle Office in senior working groups across Markets and Operations, contributing to governance forums and cross-functional risk committees
• Coordinate end-to-end attestation processes across all Equities Middle Office desks, including sign-off tracking, timeliness monitoring, and completeness assurance
• Manage access entitlement governance, records management, regulatory reporting oversight, and other control-related activities as required by the evolving risk landscape
• Take ownership of risk and control initiatives as they arise, providing senior oversight and driving delivery across the Equities Middle Office landscape
• Maintain and develop the Equities Middle Office Risk SharePoint hub, ensuring stakeholders have self-service access to current risk information, governance calendars, MI, and policy documentation
• Build and maintain strong relationships with stakeholders across Equities Middle Office desks, Markets Operations COO, Technology, Compliance, Legal, and Front Office teams, establishing regular communication cadences and ensuring consistent messaging
• Embed a strong Controls and Compliance culture across Equities Middle Office, developing and rolling out training and awareness programmes as required
• Appropriately assess risk in the business decisions made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency

What we need from you

• Extensive experience in operations and risk management within the financial industry, with strong knowledge of the Markets business, particularly Equities Operations (Cash, Derivatives, Syndicates, Prime Finance, Stock Loan, Delta One, and/or OTC Confirmations)
• Proven experience in building and maintaining risk and control governance frameworks, including attestation management, MCA oversight, and audit engagement
• Strong understanding of operational risk management principles, including risk identification, assessment, monitoring, and mitigation
• Experience with Key Risk Indicator (KRI) design, development, and monitoring, including threshold calibration and escalation frameworks
• Experience with third-party and vendor risk management, including due diligence, ongoing monitoring, and performance oversight
• Exceptional communication and stakeholder management skills — the ability to communicate complex risk topics clearly to a wide range of audiences, from desk-level operations through to senior management, and to build trusted relationships across multiple functions is critical for this role
• Experience successfully collaborating with multiple stakeholders across the Markets business, and broader Citi Enterprise Risk Management and Operations, Technology teams
• Demonstrated ability to manage multiple concurrent initiatives with competing priorities and deadlines, with the flexibility to take on new responsibilities as the risk landscape evolves
• Proficiency with SharePoint, MS Office, Tableau/Power BI, and governance/risk management tools
• Experience working with second-line (ORM, ECO, Compliance) and third-line (Internal Audit, external auditors) partners
• Bachelor's/University degree or equivalent experience

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Job Family Group:

Operations - Transaction Services

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Job Family:

Securities and Derivatives Processing

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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