Job Description

Requisition ID: 23725 

Department: Transit Services Dept.

Service: Safety, Regulatory, Trng & Dev Service

Employment Type: 1 Full-time Permanent  

Work Hours: 40.00 /hours per week

Affiliation: MPE/New City MPE

Salary Information: $108,717.44 - $137,496.32  annually (2025 rates of pay)

Location: Transit Service, 1500 St.Laurent  

Job Category: Transit Services - OC Transpo 

Application Close: 22/10/2026

JOB SUMMARY

You are responsible for the delivery, administration, monitoring and continuous improvement of Transit Services training programs supporting technical fleet maintenance functions.

Within your assigned area of responsibility, you provide leadership to instructors, work management coordinators, apprentices, mentors, and other training personnel, while ensuring compliance with legislative, regulatory, and corporate standards.

You are accountable for training delivery, program performance, resource optimization, risk management, workforce development, and continuous improvement, and provide advice and recommendations to management to support safe, efficient, and effective transit service delivery.

You also manage the section’s human and financial resources, and partner relationships.

EDUCATION AND EXPERIENCE

Completion of 3 year College Diploma or University Degree in Education, Public or Business Administration, Human Resources, or other related field, including courses towards a certificate in Training or Adult Education.

Minimum of 5 years of progressively responsible experience in the field of training or adult education, in an operational environment. Experience in transit is considered an asset.

Experience should include 2 years of leadership experience in a unionized or regulated environment.

*Section specific training and/or certification requirements are required for the assigned area including: 310 (B, S or T) journeyperson certification or Must complete City training and obtain Ontario unrestricted “CZ” class driver’s licence (or provincial equivalent) within the timeframe determined by the employer, in order to operate a City of Ottawa bus)

CERTIFICATIONS AND LICENCES

See Education and Experience

KNOWLEDGE

• Advanced knowledge of training program principles, practices, methodologies, and evaluation techniques
• Advanced knowledge of adult learning principles, instructional design, learning styles, facilitation techniques
• Knowledge of performance measurement, data analysis, benchmarking, and continuous improvement practices used to assess training outcomes, compliance rates, operational impacts, and program effectiveness
• • Knowledge of the operation of transit vehicles, related equipment, systems, tools, and technologies relevant to the assigned specialty area
• Advanced knowledge of Transit regulatory and compliance requirements
• Knowledge of conflict resolution and team building techniques
• Knowledge of financial management practices and processes for preparing and tracking section and training section budgets
• Computer applications, including MS Office and SharePoint
• Must be familiar with all applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the workplace, and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff in accordance with applicable legislation and city policies and procedures

COMPETENCIES, SKILLS AND ABILITIES

Core Behaviours

Core behaviours define the City's expectations of the behaviours employees should demonstrate in performing their work. They are reflective of the City's culture and values and guide all our present and future activities. Every employee is encouraged to learn, embody, and demonstrate these core behaviours.

Review the Core Behaviours.

Leadership Competencies

The City has defined key competencies that leaders are expected to embody and demonstrate to successfully move the organization towards achieving its strategic objectives and create an organizational culture that supports and empowers employees to excel, grow and reach their full potential. These leadership competencies and associated behaviours are expected to be demonstrated by leaders at all levels of the organization.

Review the Leadership Competencies.

WHAT YOU NEED TO KNOW

• Language Requirement: English oral, reading, writing
• Must be able to work shifts, weekends and statutory holidays at a variety of locations.; Additional vacancies may occur during the competition process
• Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions.

Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.

The City of Ottawa provides accommodation to applicants during all parts of the hiring process, upon request. If contacted to proceed to the selection process, please advise us if you require any accommodation.

Accessible formats and communication supports are available upon request. Please contact the Employee Service Centre at 613-580-2424 extension 12211 or via email at esc-cse@ottawa.ca.