Job Description

Job Req ID

Home Affairs - 142207

Location

ACT; NSW; NT; QLD; SA; TAS; VIC; WA

Employment Type

Ongoing (Permanent), Full-time / Part-time

Classification

APS Level 3 - $70,477.00 and $79,403.00 plus 15.4% super (part time pro-rata)

Contact Officer

Immigration Workforce Coordination at immi.recruitment@homeaffairs.gov.au

Office Arrangements

Flexible; Hybrid - Flexible working arrangements can be negotiated in accordance with our Enterprise Agreement and the operational requirements of the role.

Applications close on 13/10/2027 at 11:59pm AEST (midnight) - Late applications will not be accepted.

About our opportunity

This register is open to ongoing APS3 Commonwealth employees who are eligible for permanent movement under section 26 of the Public Service Act 1999.

Candidates who meet the requirements may be considered for permanent transfer opportunities into immigration roles as they arise.

About our team

Immigration Group is responsible for administering Australia's Permanent and Temporary Migration Programs, people smuggling policy and implementation, and the Refugee and Humanitarian Program and Settlement Programs.

The Group delivers status resolution in detention and the community, and manages the Department's client facing services and information services. It also provides policy advice on national impacts of migration, citizenship, people mobility, and delivers citizenship, social cohesion and multicultural programs.

Please visit our website for more information about the Department of Home Affairs

Our ideal candidate

You must be an ongoing APS3 employee in the Australian Public Service who is not currently employed by the Department of Home Affairs to apply.

• Our ideal candidate will be a team player who enjoys working in a dynamic and evolving environment
• You must possess strong written and verbal communication skills and have the ability to work under pressure whilst remaining calm in stressful situations
• You must be able to positively contribute to a team environment, displaying integrity and high ethical standards
• You must possess good judgement and pay careful attention to detail in order to make lawful decisions confidently, while undertaking analysis and drawing accurate conclusions based on evidence
• You must also work collaboratively with others in order to deliver efficient and accurate workplace outcomes
• You must be competent with Microsoft Office Suite and have the ability to quickly learn departmental IT systems, legislation and policy.

The Department of Home Affairs has offices located all over Australia, currently in:

• Parramatta, New South Wales
• Melbourne, Victoria
• Perth, Western Australia
• Adelaide, South Australia
• Hobart, Tasmania
• Brisbane, Queensland
• Belconnen, Australian Capital Territory
• Darwin, Northern Territory

Duties and responsibilities

APS 3 Immigration Officers support the delivery of Australia's migration, humanitarian, compliance and citizenship programs by applying legislation, policy, procedures and operational frameworks to straightforward matters. Working under general supervision and direction, Officers gather and assess information, undertake research, support case and program activities, and contribute to the delivery of lawful, accurate and timely outcomes.

APS 3 Immigration Officers may be required to:

• Apply legislation, policy, procedures and operational frameworks to support immigration, citizenship, compliance and program outcomes
• Gather, review and assess information from a range of sources to support decisions, recommendations, advice and operational activities
• Manage and progress allocated cases, applications, enquiries, correspondence, records or program activities in accordance with established procedures
• Conduct research and information gathering activities to support service delivery, case progression and program outcomes
• Exercise judgement to resolve routine matters and identify issues requiring escalation or referral
• Prepare accurate correspondence, records, reports, case notes, briefs and other written materials
• Engage professionally with clients and stakeholders to obtain, verify, communicate and respond to information
• Maintain accurate records and data in accordance with legislative, policy and recordkeeping requirements
• Coordinate and support operational, administrative or program activities
• Contribute to reporting, quality assurance, governance and continuous improvement activities that support service delivery and operational effectiveness
• Work collaboratively with colleagues and stakeholders to support team objectives, service delivery and organisational priorities.

Additional information

• You must already be an APS3 in the Australian Public Service employed in an ongoing role not currently working with Home Affairs, to apply for this position
• Section 26 transfers facilitate mobility across the APS, promoting diversity of thinking and capability development. Depending on operational requirements, opportunities may be offered on a full-time or part-time basis
• You can withdraw your application from the register at any time.

Please note: There is no guarantee that an offer of employment will be made whilst your application remains on the register. You will only be contacted regarding your application if a vacancy arises that matches your skills and experience.

How to apply

Submit your application and CV through Home Affairs' recruitment system (ourPeople) before the closing data on 13/10/2027 at 11:59pm (midnight) AEDT - Late applications will not be accepted.

As part of your application, you will be required to prepare and submit a one-page applicant response document in relation to the advertised role, outlining:

• Specific examples to explain how your experience, skills and qualifications make you a good fit for the Immigration Officer role.

Applicant response documents must be a minimum 11pt font in MSWord or PDF format, include your full name and the Requisition Number - 142207 in the document footer.

Prior to preparing your response it is recommended you review the Work Level Standards relevant to the classifications you are applying to. It may also be useful to the Integrated Leadership System information relevant to the classification.

Eligibility

• You must already be an APS3 in the Australian Public Service employed in an ongoing role not currently working with Home Affairs, to apply for this position
• Section 26 transfers facilitate mobility across the APS, promoting diversity of thinking and capability development. Depending on operational requirements, opportunities may be offered on a full-time or part-time basis
• To be eligible for the position you must be an Australian Citizen

​The successful candidate will be required to obtain and maintain a Baseline Vetting (AGSVA) security clearance, and:

• ABF Workers will also be required to obtain and maintain an Employment Suitability Clearance (ESC).
• Home Affairs Workers will also be required to obtain and maintain an Onboarding Check.

In certain circumstances, an Employment Suitability Clearance (ESC) may be required in addition to, or in lieu of, an Onboarding Check, which will be determined by the delegate as necessary.

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Diversity and inclusion

The Department is committed to workforce diversity and applicants who are Aboriginal and/or Torres Strait Islander, come from a diverse cultural or linguistic background or have a disability are encouraged to apply.

RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: https://www.apsc.gov.au/recruitability

Technical assistance

For technical enquiries please call or email for assistance:

• Email: recruitment@homeaffairs.gov.au
• Phone: 1300 793 883 (within Australia) or +61 2 6196 0444 (outside of Australia)

Please include any applicable screen captures, a response will be provided during business hours.

Notes

The Department of Home Affairs offers an attractive remuneration package, including salary, superannuation benefits and flexible working conditions appropriate to the level of the position, to read more click here. The Australian Public Service (APS) Employee Value Proposition (EVP) highlights the top reasons our employees enjoy working in the APS.

The Department may provide relocation assistance to eligible APS employees required to relocate. The level of assistance will vary depending on the reason for relocating and your personal circumstances. For further information please enquire with the contact officer listed in the advertisement.

AI tools may be used to support parts of this recruitment process. The selection panel will disclose where and how AI is used.

Information about employment and advice on how to apply for vacancies can be obtained from the Department’s website at https://www.homeaffairs.gov.au/about-us/careers.