The Royal

Secretary III (RFT 1.0 FTE)

The Royal  •  Ottawa, CA (Onsite)  •  2 hours ago
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Job Description

The Operational Stress Injury (OSI) Clinic provides specialized mental health assessment and treatment to clients and their families referred by Veterans Affairs Canada (VAC), Royal Canadian Mounted Police (RCMP), and the Department of National Defense (DND), who are experiencing work-related psychological stress and trauma-related disorders (e.g. Posttraumatic Stress Disorder; Anxiety Disorders; Depression; Chronic Pain, etc.). The services of the OSI Clinic are provided by an interdisciplinary team consisting of psychologists, psychiatrists, nurse clinicians, social workers and administrative staff.  As a member of an interdisciplinary team, the secretary supports the team in delivering mental health treatment services to clients.
 
 
Provides administrative and secretarial support to the OSI Clinic. The Secretary is responsible for performing general office and reception duties, ensuring the smooth operation of the program on a daily basis.  This role also serves as the primary point of contact for the assigned program.
 
Qualifications: 
  • Completion of OSSD or equivalent
  • Office Administration or equivalent College certification and/or diploma OR relevant combination of education, training and experience (minimum experience two years full-time secretarial or clerical experience in a medical environment)
  • Excellent communication, organization, problem solving, and customer relation skills, with the ability to relate to persons with mental illness
  • Excellent time management skills with the ability to prioritize and meet firm deadlines
  • High level of initiative, judgment and adaptability
  • Commitment to continuous learning and quality improvement
  • Proficiency in latest versions of standard office software applications including, Microsoft Word, Excel, Outlook, Powerpoint, Meditech or other patient registration/booking system, Internet Explorer
  • Typing speed 40 words per minute minimum
  • Dictatyping skills
  • An understanding of basic financial and mathematical concepts
  • Ability to work independently and with multiple interruptions
  • Ability to function as a member of a team and work cooperatively with team members
  • English level A- is mandatory in oral expression/comprehension, reading comprehension and written expression. French level A- is mandatory in oral expression and oral comprehension.
The Royal

About The Royal

The Royal is one of Canada’s foremost mental health care and academic health science centres. Our mandate is simple: to get more people living with mental illness into recovery faster. The Royal combines the delivery of specialized mental health care, advocacy, research and education to transform the lives of people living with complex and treatment resistant mental illness. The Royal Foundation raises funds that support The Royal’s work while placing a sharp focus on awareness building through the You Know Who I Am campaign.

Industry
Healthcare & Social Services
Company Size
501-1,000 employees
Headquarters
Ottawa, CA
Year Founded
Unknown
Website
theroyal.ca
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