Job Description

The Operational Stress Injury (OSI) Clinic provides specialized mental health assessment and treatment to clients and their families referred by Veterans Affairs Canada (VAC), Royal Canadian Mounted Police (RCMP), and the Department of National Defense (DND), who are experiencing work-related psychological stress and trauma-related disorders (e.g. Posttraumatic Stress Disorder; Anxiety Disorders; Depression; Chronic Pain, etc.).

Qualifications

• Completion of OSSD or equivalent
• Office Administration or equivalent College certification and/or diploma OR relevant combination of education, training and experience (minimum experience two years full-time secretarial or clerical experience in a medical environment)
• Excellent communication, organization, problem solving, and customer relation skills, with the ability to relate to persons with mental illness
• Excellent time management skills with the ability to prioritize and meet firm deadlines
• High level of initiative, judgment and adaptability
• Commitment to continuous learning and quality improvement
• Proficiency in latest versions of standard office software applications including, Microsoft Word, Excel, Outlook, Powerpoint, Meditech or other patient registration/booking system, Internet Explorer
• Typing speed 40 words per minute minimum
• Dictatyping skills
• An understanding of basic financial and mathematical concepts
• Ability to work independently and with multiple interruptions
• Ability to function as a member of a team and work cooperatively with team members

Language Requirements

• Bilingual (French/English) is mandatory. English level A- is mandatory in oral comprehension, expression, reading, and writing. French level A- is mandatory in oral comprehension and expression.