Job Description

The Secretary provides front office support for the Cardiology Department and Nuclear Medicine Department.

Core Competencies

• Prints schedule and call for orders when assigned. Call for a valid order when required.
• Greets patients, obtains demographic data and processes appropriate paperwork for registration, ensuring accuracy of information.
• Verifies insurance eligibility, benefits and coverage.
• Collects deductibles and visit co-payments in advance of treatment or during the course of treatment, as appropriate.
• Notifies appropriate staff of patients arrival and/or escorts patient to room.
• Schedules appointments for Cardiology procedures, coordinating rooms, physician, technician, and nursing staff as indicated.
• Registers and schedules patients.
• Answers telephone courteously, identifying self and department.
• Answers telephone within 4 rings.
• Screens telephone calls and routes call appropriately.
• Records and routes messages as indicated accurately.
• Picks up and addresses voice-mail messages.
• Utilizes computer systems to schedule and process patients, obtain lab results and communicate with co-workers.
• Provides patients with accurate instructions regarding procedure and appointment
• Monitors and orders supplies.
• Places special orders for non-stock items through the Purchasing department.
• Maintains and orders office supplies for the department.
• Logs Requests for and Release of Medical Records correspondence and ensures correct patient authorization forms are completed accurately.
• Assists in training of new employees.

Department Specific Competencies

Education

DegreeProgram

Additional Information

Experience

Number of Years ExperienceType of Experience1Hospital or medical office setting

Additional InformationTyping 40 WPM.

License / Certification Requirements

Compensation Range:

$25.00 - 33.44 / Hour