Reporting directly to the Manager of Patient Care, at the OSI Clinic, the Secretary for the Operational Stress Injury Clinic provides administrative functions for the OSI clinic. Coordinates the logistics of services such as meetings, group activity, conferences and workgroups. Consolidates activities related to human and material management, drafts and prepares reports, letter and other documents.

Performs all duties in accordance with established health and safety regulations/guidelines, policies and procedures (e.g. utilizing personal, protective equipment as per safe work procedures). Notifies their Manager or their designates (i.e. supervisors) of all occurrences, injuries illnesses or safety and health concerns which are likely to harm themselves, their co-workers, or any others who enter the premises.

Main Function:

• Leadership
• Communication
• Professional Responsibility
• Quality Improvement
• Education
• Other Responsibilities

Experience

• Two years related experience in a health-care setting.
• Recent experience using Accuro (EMR) is preferred.
• Recent outpatient medical health clinic experience preferred.

Education (Degree/Diploma/Certificate)

• Grade 12 (Manitoba standard).
• Successful completion of a secretarial program or course of study or equivalent.

Certification/Licensure/Registration

Not Applicable

Qualifications and Skills

• Demonstrates knowledge and support of:
  • The vision, values, goals, and objectives of the Winnipeg Regional Health Authority and the Deer Lodge Centre.
  • The Deer Lodge Centre’s Mission Statement, Residents Bill of Rights and Code of Conduct.
  • Personal Health Information Act, Protection of Persons in Care Act, Workplace Hazardous.
  • Material Information System (WHMIS), Principles of Routine Practices (Universal Precautions) and other legislated acts.
  • Knowledge of medical terminology.
  • Knowledge of office practices and procedures.
  • Knowledge of filing, indexing and recording systems.
  • Knowledge of the operation of modern office equipment.
• Ability to read, write, speak and understand English with a superior understanding of grammar, spelling, syntax and punctuation rules.
• Ability to organize and prioritize workload efficiently.
• Ability to retain information on a confidential basis.
• Ability to work independently with minimal supervision.
• Ability to meet deadlines.
• Ability to manage workload with frequent interruptions.
• Ability to proofread document and correct errors.
• Ability to schedule appointment and arrange meetings.
• Ability to prepare reports.
• Ability to deal sensitively with client and their families who may be emotionally distraught and stressed.
• Ability to perform accurate mathematical calculations.
• Keyboarding speed of 65 wpm with less than 5% error rate.
• Shorthand/speedwriting and dictatyping skills.
• Thorough, discrete, reliable and mature.
• Well-developed computer skills, including word processing (Word), spreadsheets (Excel) and communication (Outlook).

Physical Requirements

• May be required to work extended hours.
• May involve exposure to disease, radiation, toxic materials, noise, allergens, etc.
• May encounter aggressive and/or agitated patients/residents/staff/visitors.