Job Description

Communication Management:
• Handling incoming and outgoing correspondence, including phone calls, emails, and mail.
• Acting as a first point of contact for the Medical Director, managing communication flow effectively.
• Preparing and distributing information to relevant parties, including patients, staff, and other stakeholders.
Scheduling and Coordination:
• Managing the Medical Director's calendar, scheduling appointments & committee meetings.
• Coordinating and scheduling appointments for patients, as required.
• Maintaining appointment schedules for other staff members, if applicable.
Administrative Support:
• Preparing documents, including letters, reports, and presentations, using word processing and other software.
• Preparing committee agendas and minutes of meetings involving the Medical director's team.
• Managing office supplies and equipment, ensuring availability and functionality.
• Providing general administrative support to the Medical Director and their team.
• Managing and booking the mandatory life support courses for the doctors.
• Booking and managing doctors IPPE & APPE’s.
• Assist with the coordination and administration of privileges and the DOCP committees.
• Assist with the coordination of medical interns.
• Assist in the facilitation of mandatory life support for physicians.
Patient Interaction:
• Greeting patients and visitors, providing a welcoming and professional environment.
• Answering patient inquiries and providing information, as needed.
• Handling sensitive information with confidentiality and discretion.
Collaboration and Coordination:
• Working closely with other members of the medical staff, including nurses, receptionists, and other administrative personnel.
• Liaising with other departments and external organizations, as required.
• Collaborating with the Clinical Services Secretary and other relevant staff to ensure accurate record-keeping and efficient operations.

Communication Management:
• Handling incoming and outgoing correspondence, including phone calls, emails, and mail.
• Acting as a first point of contact for the Medical Director, managing communication flow effectively.
• Preparing and distributing information to relevant parties, including patients, staff, and other stakeholders.
Scheduling and Coordination:
• Managing the Medical Director's calendar, scheduling appointments & committee meetings.
• Coordinating and scheduling appointments for patients, as required.
• Maintaining appointment schedules for other staff members, if applicable.
Administrative Support:
• Preparing documents, including letters, reports, and presentations, using word processing and other software.
• Preparing committee agendas and minutes of meetings involving the Medical director's team.
• Managing office supplies and equipment, ensuring availability and functionality.
• Providing general administrative support to the Medical Director and their team.
• Managing and booking the mandatory life support courses for the doctors.
• Booking and managing doctors IPPE & APPE’s.
• Assist with the coordination and administration of privileges and the DOCP committees.
• Assist with the coordination of medical interns.
• Assist in the facilitation of mandatory life support for physicians.
Patient Interaction:
• Greeting patients and visitors, providing a welcoming and professional environment.
• Answering patient inquiries and providing information, as needed.
• Handling sensitive information with confidentiality and discretion.
Collaboration and Coordination:
• Working closely with other members of the medical staff, including nurses, receptionists, and other administrative personnel.
• Liaising with other departments and external organizations, as required.
• Collaborating with the Clinical Services Secretary and other relevant staff to ensure accurate record-keeping and efficient operations.

High School Diploma