Job Description

Salary based on experience and position per the attached salary schedule plus competitive benefits package equal to approximately 35% of direct compensation.

Candidate must pass the Service Personnel Competency Test for "Secretary"

Typical Daily Schedule

(In addition to other duties as assigned)

9:15 AM – 12:00 PM

• Answer incoming phone calls
• Provide bus information and respond to parent concerns
• Transfer calls to appropriate personnel as needed
• Check and respond to emails
• Update bus operator files as required
• Update bus aides' files as required
• Update bus schedules in Bus Suite as needed
• Update bus schedules on the website as needed
• Maintain FMCSA Drug & Alcohol files
• Complete initial CJIS training
• Complete annual refresher training
• Enter student bus numbers into WVEIS at the beginning of each school year
• Maintain updated bus number information as buses are replaced
• Build proficiency in bus radio communication and transportation-specific software

12:00 PM – 12:30 PM

• Lunch

12:30 PM – 1:30 PM

• Continue answering phone calls as needed
• Complete any unfinished tasks
• Continue building proficiency in bus radio communication and transportation-specific software

1:30 PM – 2:30 PM

• Prepare for afternoon route departures
• Continue answering phone calls
• Log into Zonar Maps, Bus Suite, and WVEIS

2:30 PM – 5:00 PM

Primary Responsibilities:

• Assist parents with student transportation inquiries
• Look up bus schedules and provide route times
• Contact bus operators regarding changes to afternoon transportation
• Communicate road closures to bus operators and the afternoon supervisor
• Transfer calls to appropriate personnel as needed

Secondary Responsibilities (as time allows):

• Continue working on daily tasks as assigned