Job Description

Position: Administrative Support – Receptionist and Mail/File Management

Key Responsibilities

• Serve as the primary point of contact for incoming calls, emails, and visitors; provide professional customer service.
• Collect, sort, and distribute incoming mail; maintain records of receipt, mailing dates, and other required information.
• Ensure appropriate mailing/shipping of packages, letters, and materials.
• Manage calendars; schedule meetings and appointments; greet high-level guests and visitors.
• Create and distribute correspondence, reports, and other documents; support data entry and filing.
• Support upkeep and setup of conference and training rooms.
• Manage multiple tasks and prioritize effectively in a fast-paced environment.
• Maintain an organized and professional reception area.
• Operate office software and equipment proficiently.
• Support physical movement of files and/or file boxes as needed.

Required Qualifications

• 1–3 years of experience in a professional office environment as a support assistant, receptionist, or equivalent.
• Demonstrated experience handling calls, emails, and mail; strong interpersonal skills.
• Experience managing calendars and scheduling meetings and appointments.
• Experience creating/distributing correspondence and documents; strong attention to detail.
• Experience providing general office support, data entry, filing, and customer service.
• Experience with setup and upkeep of conference and training rooms.
• Ability to manage the receptionist area and interact effectively with diverse stakeholders.
• Effective written and verbal communication skills.
• Proficiency with office software and equipment.
• Physical ability to move large numbers of files and/or file boxes.
• High school diploma required; higher education preferred.