Job Description

Position: Administrative Support / Project Information Specialist

Key Responsibilities

• Create and implement organizational/administrative policies and procedures.
• Evaluate program effectiveness and recommend operational improvements.
• Provide training and technical assistance to staff.
• Support information and records management processes.
• Deliver administrative services including office management, facilities coordination, HR support, and budget/finance.
• Manage travel processes in accordance with applicable policies and procedures.
• Use IT programs, databases, and computerized systems to support daily operations.
• Provide on-site AV technical support for events (connectivity, presentation/media access).
• Create and edit audio-visual content such as presentations and videos.
• Set up and reset conference, board, and training rooms.
• Manage multiple tasks and deadlines; identify and resolve complex problems.

Required Qualifications

• At least 7 years of administrative management or relevant work experience.
• Experience creating and implementing administrative policies and procedures.
• Experience evaluating program effectiveness and recommending improvements.
• Experience providing training and technical assistance to staff.
• Experience in information and records management.
• Experience in office management, facilities management, HR, and/or budget/finance.
• Experience with travel management.
• Proficiency with a variety of IT programs, databases, and computerized systems.
• Excellent written and verbal communication skills and commitment to quality customer service.
• Physical ability to move a large number of files and/or file boxes.
• Experience providing on-site AV support during events.
• Experience creating/editing presentations and videos.
• Experience setting up conference, board, or training rooms.
• Bachelor’s degree in business or information management; related certifications preferred.