Job Description

About Petersen Automotive Museum

We are more than just an iconic museum, we’re a fast-paced, high-energy team driven by innovation, passion, and a deep love for car culture and storytelling. From world-class exhibitions to unforgettable events, we bring history, design, and horsepower to life every day. We work hard, we move fast, and we have a blast doing it, all while pushing the boundaries of what a museum can be. If you’re ready to shift into high gear with a crew that values creativity, integrity, and a good laugh along the way... you’ll fit right in.

About the role

The Seasonal Visitor Services Team Member serves as the primary point of contact for guests, providing a welcoming, engaging, and informative experience. This role is responsible for delivering exceptional 5-star customer service, managing ticketing and admissions, and supporting daily museum operations to ensure a seamless and memorable visit for all guests during peak attendance periods. The position requires availability on weekends, holidays, and the flexibility to work at museum events.

What you'll do

• Maintain accurate monetary transactions including fees for admission, advance admission, parking, memberships as well as group/school tours, and gift tickets/cards.
• Review daily cash drawer transactions for admissions.
• Conduct museum visitor surveys and collect data/feedback.
• Provide helpful information and friendly service to visiting museum patrons.
• Dress in clean and presentable attire consisting of a uniform shirt, comfortable closed-toe shoes, and business appropriate pants.
• Performs other work-related duties and projects as assigned.

Qualifications

• Cashier and Customer Service experience preferred
• Excellent communications and interpersonal skills
• High attention to detail