Job Description
The Seasonal Teller will assist in daily banking operations, providing excellent customer service while handling financial transactions. This role offers hands-on experience in retail banking, cash handling, and customer engagement, making it ideal for students or individuals seeking exposure to the financial industry. This position is ideal for recent high school graduates, college students or anyone looking for a short-term summer work opportunity to gain experience in a retail bank setting.
Key Responsibilities
- Process deposits, withdrawals, and payments accurately and efficiently.
- Assist customers with account inquiries, check cashing, and basic banking services.
- Maintain a friendly and professional demeanor while addressing customer needs.
- Ensure compliance with bank policies and security procedures.
- Balance cash drawer daily and report discrepancies.
- Follow fraud prevention and anti-money laundering guidelines.
- Support branch staff with administrative tasks and customer outreach.
- Learn about banking products, services, and financial regulations.
- Participate and successfully complete all required training courses
- Be flexible and foster a teamwork-oriented work environment
- Participate in cross-training opportunities to gain broader banking experience.
- Work effectively in a team environment, positively engaging with coworkers and the public
- Complete all mandatory and elective training, including BSA and Anti-Money Laundering procedures, maintaining compliance with all regulations
- Maintain regular, predictable attendance
Technical Skills:
- Basic proficiency in Microsoft Office and banking software.
- Soft Skills: Strong communication, attention to detail, and problem-solving abilities.
Requirements
Qualifications, Skills and Abilities:
- Must be 18 years or older
- Education: High school diploma or equivalent
- Experience: Prior cash handling or customer service experience is a plus.
- Basic computer skills and knowledge; ability to use a calculator, phone, fax machine, and other office equipment
- Customer service and/or sales experience at any level
- Willingness and ability to travel to cover other branches, as needed.
- Valid driver’s license preferred.
- Must be available for seasonal work, including weekends if required.
