Job Description

Location: Mt Carmel, Utah.

Zion Mountain Ranch is an elevated sanctuary just 3 miles from the East Entrance of Zion National Park, set on a roaming bison preserve. Guests can choose from thoughtfully crafted cabins and bespoke lodges and enjoy on‑site experiences including guided horseback riding, bison feedings, and Cordwood, a field‑to‑fork restaurant featuring ingredients from the ranch’s organic gardens.

Dedicated to land preservation and meaningful, nature‑based travel, Zion Mountain Ranch blends purposeful hospitality with a deep respect for the land and the spirit of the American West. Team members play a vital role in creating experiences that strengthen guests’ connection to this landscape and its enduring story.

As a Retail Associate,you will provide exceptional guest service in our retail shop, helping visitors find the perfect souvenirs and outdoor essentials to enhance their experience at Zion Mountain Ranch. You willbe responsible formaintainingan organized and well-stocked retail environment, processing transactions accurately, and sharingyour knowledge of the park and its offerings with guests. Your friendly, welcoming demeanor will contribute to an unforgettable guest experience. (Seasonal working dates: Date of Hire through November 1st)

Essential Duties and Responsibilities:

• Greet guests as they enter the store, offering assistance and answering any questions they may have about products or the park.

• Assistguests in selecting merchandise, such as apparel, gifts, souvenirs, and outdoor gear, ensuring they have a positive shopping experience.

• Operate the point-of-sale system (POS) to process purchases, returns, and exchanges efficiently and accurately.

• Maintain the cleanliness and organization of the store, including restocking shelves,foldingand arranging merchandise, and keeping displays neat and appealing.

• Handle cash, credit card, and gift card transactions responsibly, ensuring proper procedures are followed.

• Share information about Zion Mountain Ranch and the products available in the store, helping guests choose items that enhance their visit.

• Participate in regular inventory counts andassistin monitoring stock levels to ensuretimelyreordering of merchandise.

• Stay informed about current promotions, sales, and events, and communicate these to guests to maximize their shopping experience.

• Assistwith opening and closing duties, such as counting the cash drawer, locking up the store, and preparing the store for the next business day.

Other Duties as Assigned:

• This job description is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this role, the responsibilities of this position may change. The job must be prepared to accept new responsibilities andtransferothers.

Work Location:

• Due to the in-person nature of the hospitality business, RV space with hook ups are available at no cost for employees and limited employee housing at no cost is available on-siteand commuting fromthe local vicinity is also acceptable.

• Due to the nature of our business,Zion Mountain Ranch is open every day. You must be prepared toworka schedule which may include Saturdays, Sundays, and holidays. 

Required Knowledge, Skills, and Experience:

• Ability tofollowRetail and Merchandise requirements and compliance with our concessions contract.

• Previousretail experience preferred but notrequired

• Strong communicationand customer service skills with a friendly, outgoing attitude.

• Ability to work in a fast-paced environment and manage multiple tasks efficiently.

• Must be comfortable using POS systems, handling cash, and processing transactions accurately.

• Ability to lift and carry merchandise weighing up to 30 lbs. and stand for extended periods.

• Knowledge or willingness to learn about Zion Mountain Ranch and its surrounding areas.

Responsibilities and Requirements

• Minimize your impact on the environment when at workand living onsite.

• Treat our customers, co-workers, leadership teams, all internal guests withrespectand a hospitable service atmosphere must be projected at all times.

• Allteammembersmustmaintainaneat,cleanand well-groomedappearance(specificstandardsavailableinthe Employee Handbook).

What’sin it for you?

• Proposed hiring rate of $16.00/hour with tip eligibility, actual pay will be adjusted based on experience

• Discounts on food, retail, and gear

• Complimentary access to POWDR-owned resorts

• Generous benefit package for full-time year round employees

• Career development and growth opportunities available here and at our facilities across POWDR

• A connection with people who share the same passions and embrace each other’s unique and individual styes

POWDR is an adventure lifestyle company that inspires every human being with cool experiences in awesome places. Within POWDR’s portfolio are six mountain resorts including Copper Mountain and Eldora Mountain Resort in Colorado; Boreal Mountain Resort and Soda Springs in the Lake Tahoe region of California; Mt. Bachelor in Oregon, and Snowbird in Utah. Included in the POWDR portfolio, is Stovepipe Wells located in Death Valley National Park and Zion Lodge located in Zion National Park, operated under a long-term concessions contract with the National Park Service.

Zion Mountain Ranch is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.