Duties and Responsibilities
Delivers outstanding customer service by executing financial transactions in accordance with bank policies and procedures
Participates in opening and closing procedures (i.e. Branch or drive-up) if assigned and operates independently
Reconciles cash and transactions daily within teller balancing guidelines
Resolves account service issues and responds to customer inquiries promptly and effectively
Develops skills needed to cross sell products and services
Balances coin counter, cash recycler and ATM
Deepens customer relationships by effectively executing all services and referring bank products while achieving goals through daily sales activities and sales promotions
Adheres to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
Embraces Claremont Savings Banks relationship-oriented sales philosophy and culture, and applies referral and sales skills to deepen customer relationships through added products and services
Continuously learns new and existing products through sales aids (features, benefits, fees, disclosures, etc.)
Ensures all departmental documents and activities are performed in compliance with applicable laws, regulations, policies and procedures as applicable to this position, including completion of required compliance training.
Organizes and maintains a neat, efficient and orderly work environment
Works Saturdays as assigned.
Moves to other locations as assigned
Other duties as assigned
Attendance, reliability and flexibility are critical
***Must be willing to travel between any of Claremont Savings Bank's locations in Claremont, Charlestown, West Lebanon and Springfield Vermont.***
***Must be able to work full time beginning on or before June 18, 2027 and through August 20, 2027 (or after).
Claremont Savings Bank is a mutual savings bank founded in 1907 primarily serving the communities of Claremont, Charlestown, West Lebanon, New Hampshire and Springfield, Vermont. It is overseen by a Board of Trustees that are selected by and from the group of Corporators who represent the interests of the depositors, borrowers, and communities that the Bank serves. Claremont Savings Bank has one hundred full time employees who have been recognized for their professionalism and community service.
Claremont Savings Bank offers a full range of deposit and loan products and services. The Bank is a portfolio lender which means that most loans are retained and serviced by the Bank. Claremont Savings Bank maintains a relationship with Federal Home Loan Bank of Boston where CSB can offer, originate and maintain servicing of fixed rate loans. CSB has many mortgages plans available as well as consumer and collateral loans.
CSB’s FREE Online Banking and bill-payment services gives their customers access to financial information 24 hours a day, 7 days a week. Business Online Banking and Bill Pay gives business the opportunity to manage their accounts from their offices – get transaction history, make transfers, pay bills – all at no extra charge.
Member FDIC | Equal Housing Lender
