Job Description

COMPANY BENEFITS:

• Rooms Discounts Worldwide
• PerkSpot employee discount program for concert tickets, restaurants, apartments, mortgages, car loans, merchandise and more!

Shift: Weekends and Holidays required. Days off during the week.

Seasonal End Date: September 9, 2026

Shifts range from 9:45am-10:15pm weekends and holidays are a must!

This position will be responsible for providing a safe, clean, and enjoyable environment for all guests by consistently monitoring pool and deck activity and enforcing safety rules.

ESSENTIAL DUTIES AND TASKS:

• Prevent injuries and eliminate hazards, recognize and respond effectively in emergencies, and operate all applicable equipment in a safe manner according to established policies and procedures.
• Cleaning and maintaining the decks and pools, and providing information beneficial to guest satisfaction by upselling resort facilities and services.
• Responsible for opening and closing duties, safety checks, and performing first aid care as needed.
• Communicate effectively with the Guest Engagement Manager and co-workers to help maintain a cohesive workplace.
• Other duties as assigned.

EDUCATION and/or EXPERIENCE:

• High school diploma/GED or currently enrolled in or attending school.
• Certification in shallow water safety skills, first aid, and CPR is required (HICV will provide training).

CERTIFICATES, LICENSES, REGISTRATIONS:

• Certifications: Lifeguard, CPR (ARC or AHA), and First Aid (ARC or SEMT) preferred

QUALIFICATIONS:

• Ability to write and follow verbal and written instructions.
• Show competency in water by completing a simple pre-hiring swim test to include entering the water.
• Safely, swimming at least 10 yards, diving and retrieving a ten-pound brick in at least five feet of water.
• Ability to interact and communicate effectively with all guests and other staff.
• Participates in proactive team efforts to achieve departmental and company goals.
• Demonstrates a sincere dedication to providing an unsurpassed level of owner and guest satisfaction.
• Demonstrates a professional appearance and a pleasant personality.
• Demonstrates a high degree of judgment and decision-making.
• Ability to be self-directed.

At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit courage, caring, and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts, and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust, and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.