Job Description

What you'll bring to the team

🍿 Seasonal Guest Experience Host- Food & Beverage

Madame Tussauds New York

Seasonal Part-Time Role through 10/4/2026

Candidates must be 18+ for this role

Step into the spotlight and bring the fun to life! 🎬

At Madame Tussauds New York, you don’t just clock in—you join a world of glitz, glam, and unforgettable memories! From serving delicious snacks and beverages to creating memorable moments for guests, every day is packed with energy, excitement, and smiles.

We're looking for enthusiastic, outgoing, and service-oriented team players to join our Food & Beverage Team!

🌟 What You'll Do:

• Serve guests with a friendly attitude while providing exceptional customer service.
• Prepare and serve food and beverage items in accordance with company standards.
• Maintain clean, organized, and fully stocked food and beverage areas.
• Accurately process food and beverage transactions using point-of-sale systems.
• Recommend menu items, snacks, beverages, and combo offerings to enhance the guest experience and drive sales.
• Ensure food quality, presentation, and service standards are consistently met.
• Assist guests with questions and provide a welcoming, positive experience.
• Follow all food safety, sanitation, health, and hygiene standards.
• Support daily operational needs, including stocking, cleaning, and opening/closing duties.

Qualifications & Experience

About You

• 6 months – 1 year experience working in ticketing/admissions, attractions, entertainment, or customer service-based positions preferred.
• Fun, dynamic, and friendly personality.
• Excellent communication and listening skills with both team members and guests.
• Able to work in areas with loud noises and confined spaces.
• Self-motivated, able to work independently or as part of a team, with strong problem-solving skills to remedy guest questions or concerns.
• Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays, and special events.

Benefits

About The Benefits

Perhaps the biggest benefits of joining us are the outstanding opportunities for career development within our exciting, global organization.

• Flexible hours.
• 30% discount in the retail store.
• Merlin Magic Pass which gives you free admission to Merlin attractions worldwide.
• Competitive 401K.
• Discounts through the Merlin Marketplace Website – on almost anything you buy online.
• FUN working environment and much more!

About Us

Merlin Entertainments is a global leader in location-based, family entertainment. As one of the world’s largest attraction operators, we create and deliver memorable, immersive brand experiences for our millions of guests. We put all our energy into creating magical memories for our guests. With 67 million visitors every year, that’s a lot of unforgettable moments.

Everyone Matters at Merlin.

We want to ensure that everyone can perform their best at interview, so if you have any additional requirements due to ill health or a disability, please contact our friendly team to have a discussion.

Join Team Merlin and help make every guest feel like a star ⭐ — whether they’re posing with their favorite celeb or grabbing a quick snack between selfies.

Bring your energy, your charm, and your love of fun to Madame Tussauds New York — where YOU make the experience unforgettable!

Pay Range

USD $17.50/Hr.